Crisis Management Senior Analyst Position Available In Wake, North Carolina

• General information
• Ref #
• 20037
• Remote?
• No •Ally and Your Career•Ally Financial only succeeds when its people do – and that’s more than some cliché people put on job postings.

We live this stuff! We see our people as, well, people – with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

• The Opportunity
• The Crisis Management (CM) Incident & Technology Management Senior Analyst is a member of the Crisis Management & Business Continuity (CMBC) team and will support the CM Incident & Technology Management function in developing, documenting, and executing incident response/crisis management processes and supporting CMBC’s use of threat and asset monitoring, emergency notification, and planning/response management tools.

This role will actively participate in incident response to mitigate business disruption and will report to the Manager of Incident & Technology Management.

The ideal candidate is detail-oriented and innovative, has experience in day-to-day monitoring and incident response, situation reporting, risk assessment, and can build collaborative partnerships with key stakeholders—internal and external.

At this time, Ally will not sponsor a new applicant for employment authorization for this position.

• The Work Itself
• Support the CM Incident & Technology Management function and CMBC overall in executing its responsibilities.
• Develop, maintain, and execute effective monitoring, escalation, and response management procedures—supporting proactive identification of risks and potential crises—as well as management-level summaries and other materials.
• Build subject matter expertise to support the effective use of tools/technology related to monitoring, notification, tracking, and responding to potential or actual incidents or crises, and to support external stakeholder use or understanding of tools, as needed.
• Coordinate with stakeholders to address potential risks, identifying and tracking mitigation measures to improve Ally’s preparedness activities or day-to-day operations.
• Support response management operations, sometimes out of regular working hours and on weekends.
• Enhance and maintain Crisis Management documentation to refine procedures and guidelines that algin with enterprise risk and crisis management frameworks
• Support establishment and execution of nascent CM-related metrics, reporting, and trending.
• Develop and present presentation and summary material for use in leadership briefings and relevant committees.
• Maintain and develop reporting and document retention processes to satisfy audit or other policy requirements.
• The Skills You Bring
• Bachelor’s degree
• 3+ years of experience in financial services, risk management, or related field.
• Experience in or understanding of operational risk management, crisis management, business continuity, emergency management, physical security, and/or enterprise resilience.
• Experience using incident/risk management platforms, monitoring and tracking tools, and/or emergency notification systems.
• Experience coordinating or participating in the response to a major, unplanned disruptive event that required activation of Incident or Crisis Management Plans preferred.
• Ability to work collaboratively and build trusted partnerships with a diverse range of colleagues internally and externally.
• Self-motivated and able to effectively manage competing demands and priorities.
• Strong communication skills (both verbal and written) and ability to interact with others—including senior leadership and executives—in a professional manner.
• Proficiency with Microsoft Teams, Word, SharePoint, PowerPoint, and Excel.
• Incident response or crisis management experience (private or public sector) preferred.
• Excellent analytical skills and ability to effectively synthesize information and communicate ideas and insights across the organization, including with executive leadership.
• How We’ll Have Your Back
• Ally’s compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation – or total rewards – extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

Time Away:

competitive holiday and flexible paid-time-off, including time off for volunteering and voting.

• Planning for the

Future:

plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.

• Supporting your

Health & Well-being:

flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.

• Building a

Family:

adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.

Work-Life Integration:

other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on “Doing it Right” and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Where permitted by applicable law, must have received or be willing to receive the

COVID-19

vaccine by date of hire to be considered, if not currently employed by Ally.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

• _

Base Pay Range:

_

• An individual’s position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

• Emerging:

• 70000

• Experienced:

• 95000

• Expert:

• 120000

Incentive Compensation:

This position is eligible to participate in our annual incentive plan