Technology Support III – Application Support -Mainframe Position Available In Hudson, New Jersey

Technology Support III

• Application Support
• Mainframe JPMorganChase
• 3.

9 Jersey City, NJ Job Details Full-time 6 hours ago Qualifications Incident management Full-stack development DB2 Mid-level 3 years

ITIL COBOL

Scripting ServiceNow IT ISPF Full Job Description Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Commercial and Investment Bank’s Digital and Platform Services team , you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job responsibilities Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud Experience in observability and monitoring tools and techniques Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework Experience with an IBM zSeries Mainframe environment. Knowledge of z/OS, JCL, TSO/ISPF Experience and knowledge of COBOL/Natural Experience and knowledge of DB2/Adabas and VSAM & utilities Knowledge of

CONTROLM/CA7/ZEKE

scheduling tool Experience working with all types of data files including Generation Data Groups, VSAM, Partitioned, and Physical Sequential files Experience using incident management tools (Service Now) Preferred qualifications, capabilities, and skills Experience with one or more general purpose programming languages and/or automation scripting Working understanding of public cloud