Network Monitoring Engineer” at Fort Mill, SC, USA (Onsite) Position Available In Lancaster, South Carolina
Tallo's Job Summary: The Network Monitoring Engineer position in Fort Mill, SC, USA requires monitoring network performance, troubleshooting issues, and utilizing tools like ServiceNow, SolarWinds, and Dynatrace. Responsibilities include system maintenance, incident management, technical support, and collaboration with vendors and global teams. The role involves 24/7 support, compliance with security policies, and IT knowledge. Dice is recruiting for this position.
Job Description
Network Monitoring Engineer” at Fort Mill, SC, USA (Onsite)
Role:
Network Monitoring Engineer Location:
Fort Mill, SC, USA (Fully Onsite)
Job description:
Key Responsibilities:
Monitoring & Performance Management
Monitor network performance, respond to alerts, and troubleshoot issues promptly.
Utilize tools like ServiceNow, SolarWinds, Dynatrace, AlertSite, and DPA for proactive monitoring and issue resolution.
Analyze monitoring data to identify trends, anomalies, and recommend improvements. System Maintenance & Optimization
Perform routine system checks, maintenance tasks, and updates to ensure optimal performance.
Collaborate with datacenter teams for physical troubleshooting of devices. Incident Management & Documentation
Document and track incidents, resolutions, system changes, and maintain workflow/playbooks.
Ensure compliance with security policies and participate in incident response.
Participate in on-call rotation and provide 24/7 support for monitoring and SLA adherence Technical Support & Communication
Provide technical support to end-users and engage effectively with stakeholders.
Demonstrate strong communication skills with both technical and non-technical audiences. Collaboration & Vendor Coordination
Work with vendors, service providers, and global teams to optimize infrastructure.
Maintain positive team relationships, including remote collaboration. IT Knowledge & Standards
Possess good knowledge of IT infrastructure, event management, and ITIL standards.
Contribute to automation and continuous improvement initiatives
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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Dice Id:
10120856
Position Id:
8651266
