Network Manager/Supervisor Position Available In Richland, South Carolina

Network Manager/Supervisor State of South Carolina – 2.9 Richland County, SC Job Details Full-time $56,210 – $104,000 a year 15 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Tuition reimbursement Employee assistance program Vision insurance Employee discount Loan forgiveness Flexible schedule Life insurance Retirement plan Qualifications Computer science Computer Science Avaya GPO Customer service System design Mid-level Microsoft Office Driver’s License Bachelor’s degree IT support Computer networking Network support MPLS IT Computer skills 4 years Cabling Leadership Communication skills Active Directory Information Technology Full Job Description Job Responsibilities If your goal is to build a career that makes a difference and you have a passion for making a difference in the lives of South Carolina’s youth, consider joining the dedicated people of the South Carolina Department of Juvenile Justice (DJJ).

MISSION:

It is the mission of the South Carolina Department of Juvenile Justice (DJJ) to impact and transform young lives, strengthen families, and support safer communities through targeted prevention and rehabilitation.

JOB PURPOSE

Provides technical support for the design, implementation, and maintenance of the local and wide area networks, including all hardware and software with limited supervision reporting directly to the IT Manager.

JOB RESPONSIBILITIES

Maintains the DJJ network by diagnosing and troubleshooting infrastructure and network issues, while also recommending proactive measures to prevent future problems. Oversees the activities of a team of network administrators. Manages network related projects and attends project meetings. Effectively communicates IT needs to leadership. Facilitates knowledge sharing and cross-training among IT network support staff. Creates and maintains network documentation, policies and procedures. Configures and installs Brocade switches, Avaya routers for the agency’s MPLS wide area network. Monitors network activity and operations to ensure maximum performance and response. Analyzes agency technology needs and develop technical requirements and solutions. Meets with users to determine hardware, software, and networking needs for the agency and makes recommendations to management. Interfaces with the Division of Information Technology in the management of agency servers and applications. Provides support to management for investigative activities, FOIA requests, maintenance of email, user area files, and backed up hard disk documents retrieval for separated employees. Performs other related job duties as required. Minimum and Additional Requirements

STATE MINIMUM REQUIREMENTS

A bachelor’s degree in information technology systems, computer science, or a related field and experience in information technology systems or a related area. Relevant experience may be substituted for the bachelor’s degree on a year-for-year basis.

ADDITIONAL REQUIREMENTS

Under minimal supervision, support the design and maintenance of the agency’s network infrastructure. Proficiency in Ethernet and fiber optic cabling, as well as configuration and installation of Ruckus-based routers and switches, is required. Experience with Microsoft Active Directory, and managing group policy objects, is essential. Familiarity with managing Office 365 tenants is a plus. Responsibilities include monitoring network activity to ensure optimal performance, overseeing the installation and maintenance of circuits to remote county offices, and managing the agency’s virtual servers. Providing technical assistance to both IT staff and end users, demonstrating a high level of customer service skills. Candidates should possess a broad knowledge of various computer environments, platforms, and technologies, along with in-depth familiarity with the agency’s products. Experience leading a team of network administrators is also necessary. Incumbent must be able to bend, stoop, reach, and lift approximately 30 lbs.; must have efficient verbal and written communication skills and must be able to work in an environment with incarcerated youth. This position performs job duties relating to the custody, control, transportation, or recapture of youth within the jurisdiction of the Department of Juvenile Justice and the employee may have direct and indirect contact with youth within the jurisdiction of the Department of Juvenile Justice. Training applicable to these duties will be provided. Preferred Qualifications

PREFERRED AGENCY REQUIREMENTS

A bachelor’s degree and experience in automated information or communication systems design, installation, operation, and repair. Related experience may be substituted for the bachelor’s degree on a year for year basis. A minimum of 4 years related experience. Additional Comments The South Carolina Department of Juvenile Justice offers an exceptional benefits package for FTE positions that includes: Public Service Loan Forgiveness Program Employee Assistance Program (EAP) Health, dental, and life insurance 15 days annual (vacation) leave per year 15 days of sick leave per year 13 paid holidays State retirement plans and deferred compensation programs Discount Programs such as TicketatWork and WeSave Applications are incomplete if you fail to answer all supplemental questions, education, and work history. Incomplete applications are not referred to hiring managers. Applications are accepted until 5:00 p.m. on the stated closing date. You will be asked to provide a certified transcript if selected for a position requiring a degree. A background investigation will be conducted that may include but is not limited to, criminal records, driver’s license, and child abuse registry prior to an offer of employment. Additionally, a medical examination and drug testing may be required. Please provide an explanation for any gaps in employment. A resume may be attached to your application but not substituted for completing the work history section of the application.