Lead Administrator – L1 Position Available In York, South Carolina

Wipro Limited (

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WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

SAP BASIS

Admin

Fort Mill, SC Job Description:

10+ years of experience as a lead

SAP BASIS

admin consultant ensuring any structural/ architectural design according to system requirements to ensure a highly scalable and extensible solution
Conduct technology capacity planning by reviewing the current and future requirements
Utilize and leverage new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable
Strategize & implement disaster recovery plans and create and implement backup and recovery plans
Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.
Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions
Review the technical performance and deploy ways to improve efficiency, fine tune performance and reduce performance challenges
Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution
Conduct technology capacity planning by reviewing the current and future requirements
Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable
Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower
Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges
Develop shift roster for the team to ensure no disruption in the tower
Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps
Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs
Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness
Build an internal talent pool of HiPos and ensure their career progression within the organization
Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team
Track team satisfaction scores and identify initiatives to build engagement within the team
Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver No
Performance Parameter
Measure 1
Operations of the tower
SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2
New projects
Timely delivery Avoid unauthorised changes No formal escalations ͏

Mandatory Skills:

SAP BASIS

.

Experience:

5-8 Years
. Expected annual pay for this role ranges from $60,000 to $1,35,000 . Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA – as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.