Infrastructure Administrator Position Available In Pulaski, Arkansas

Infrastructure Administrator WEHCO Media, Inc.

Little Rock, AR Job Details Full-time Estimated:

$37.5K – $47.5K a year 1 day ago Benefits Health savings account Paid holidays Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Paid time off Parental leave Employee assistance program Vision insurance 401(k) matching Life insurance Retirement plan Qualifications Microsoft Windows Server Network administration TCP Operating systems Computer Science Software troubleshooting

MCP MCSE LAN UNIX

Information Systems Mid-level Windows Microsoft Office Adobe Creative Suite Firewall DHCP VoIP Network protocols WAN Computer networking DNS mac

OS SAN IT

VMware Linux TCP/IP Associate’s degree 2 years Communication skills Active Directory CompTIA A+ Information Technology VPN Full Job Description WEHCO Media, Inc. is a dynamic and innovative privately-owned multimedia company with a rich history from 1909. Our portfolio spans various multimedia platforms, including digital, print, and broadcast. Operating across six states, we continue to grow and innovate in the ever-evolving media landscape. The Infrastructure Administrator works directly with local and remote users to diagnose and resolve a wide variety of software and hardware issues in a fast-paced environment. The role is responsible for the various technologies used by the company including servers, networks (LANs, WANs), storage systems, and associated hardware and software. The role also supports laptops, desktops, mobile devices, printers, and phone systems. We are looking for individuals committed to providing excellent customer service through prompt problem resolution, communication, and documentation.

KEY RESPONSIBILITIES

Installing and configuring computer hardware operating systems and applications. Monitoring and maintaining computer systems and networks to maintain high availability and reliability of IT systems. Excellent knowledge of managing network routing, switching, and troubleshooting in a Cisco environment. Fluent in networking protocols and network implementation, i.e. DNS, DHCP, all OSI layers. Understands all areas of the VMware environment, from SAN to Host to VM. Talking staff through a series of actions, either face to face or over the telephone to help set up systems or resolve issues. Troubleshooting system and network problems and diagnosing and solving hardware or software faults. Replacing parts as required. Maintains, troubleshoots and supports network hardware in LAN, WAN, and wireless configurations. Maintains, troubleshoots and supports phone systems. Supports the roll-out of new applications. Maintain computer virus prevention on all servers and PC’s. Setting up new user accounts and profiles (Active Directory) and dealing with password issues. Prioritizing and managing many open tickets at one time. Maintaining a good working relationship with end users and other IT professionals. Traveling to our various office locations as needed to conduct installations and troubleshoot. Be “On-Call” on a rotating basis for emergencies requiring system work. Maintain system changes in accordance with company policies and procedures within the corporate helpdesk system. Adheres to change control policies and procedures. Performs other duties as assigned.

QUALIFICATIONS

PC and Network knowledge/experience.

Experience with:

Microsoft Windows desktop operating systems including Windows 7/Windows 10/Windows 11 and Microsoft Windows Server 2012 and later; Mac OSX desktop operating system; Familiarity with Unix/Linux a plus. Active Directory account management. Knowledge and experience with common desktop applications such as Microsoft Office, Adobe Creative Suite, anti-virus, email, browsers, etc. across Windows and MacOS.

Experience with:

Cisco switches and firewalls, Palo Alto firewalls. Excellent verbal and written communication skills. Ability to multitask in a fast-paced environment with changing priorities. College degree in the field of Information Technology preferred. Two years combination of a technical degree or certification and computer support related experience (A+, MCSE, MCP).

PHYSICAL REQUIREMENTS

Lifting up to 50 pounds from a level of 0 inches to a level of 72 inches. Sitting up to 8 hours per day. Walking and climbing stairs up to 4 hours per day on a concrete surface. Standing up to 4 hours per day on a concrete surface. Twisting, kneeling, bending, and wrist movements are required. Finger dexterity is required. Ability to tolerate limited noise exposure in a datacenter/server environment. If you are a dedicated and detail-oriented information technology professional looking to take your career to the next level in a respected and forward-thinking company, we encourage you to apply. Join us at WEHCO Media, Inc., and become part of our tradition of excellence. We offer a comprehensive benefits package that includes paid vacation, holidays, sick leave, personal days, and parental leave. Take advantage of extensive health, dental, vision, and other insurance coverage, as well as long-term disability and retirement plans for your future well-being. Our commitment to your holistic well-being extends to the Employee Assistance Program, providing additional support when needed. Candidate must pass drug screening and background checks. WEHCO Media, Inc. is an equal opportunity employer and does not discriminate based on race, color, religion, sex including pregnancy, sexual orientation, or gender identity, national origin, disability, age 40 or older, or genetic information, including family medical history or any other legally protected class or status.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Vision insurance

Schedule:

8 hour shift Ability to

Commute:

Little Rock, AR 72201 (Required) Ability to

Relocate:

Little Rock, AR 72201: Relocate before starting work (Required)

Work Location:

In person