System Administrator Senior (Middle Tier) Position Available In Duval, Florida

System Administrator Senior (Middle Tier) (13262)
Job Description System Administrator Senior (Middle Tier)

•  (13262)

VETERANS’ PREFERENCE

Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ All documentation is due by the close of the vacancy announcement.

POSITION SUMMARY

Professional work that performs and/or plans, assigns, monitors, reviews and leads the work of others in installing, configuring, operating, maintaining, and troubleshooting servers and other computer systems. Provides support services to facilitate efficient and effective use of traditional and cloud system resources. Maintains data files and monitors the system configuration to ensure data integrity. Plans for and responds to service outages and other problems.

Middle Tier:

Middle Tier is the support layer that operates between the application and the hardware systems to provide operational support of application systems. Middle Tier uses WebLogic to support Linux based application environments.

REQUIRED COMPETENCIES

Advanced

• In depth understanding of the required competencies with demonstrated skills and abilities to successfully apply them under limited supervision in multiple situations.

May possess advanced expertise in a specialized skill area.

EXAMPLES OF PROFESSIONAL WORK

• Plans, assigns, schedules, monitors, reviews, and leads the work of others.
• Provides coaching and mentoring and ensures that training is provided to others to maintain and enhance technical knowledge and skills.
• Provides consultative services to users to enhance proposed business solutions and to help determine the best course of action.
• Conducts server builds, creates, and applies application patches, release upgrades and other deployment methods and modifications to server operating system hardware and software.
• Configures, optimizes, fine-tunes, monitors and maintains network systems, server operating systems and system applications.
• Performs or ensures system administration tasks, including adding and removing users, user groups and accounts; manages authentication, authorization, and access control.
• Performs or ensures system backups and recovery procedures are performed.
• Plans for re-engineering of existing systems, replacing inadequate systems and system expansion. Analyzes, diagnoses, troubleshoots, and resolves system hardware, software, network, and production issues.
• Monitors and manages hardware and software system resources, including server performance, system and capacity trending analysis, CPU usage, disk usage, backup systems, and response times to maintain operating efficiency.
• Coordinates equipment repair and deployment
• Writes or modifies basic scripts and performs light programming to resolve performance problems and automate systems administration tasks.
• Resolves escalated problems and identifies and recommends responses to new or unusual situations.
• Ensures system documentation and logs are maintained and procedures are documented.
• Documents procedures, including drawings and standardized images to illustrate applications server hardware, software and network configuration and automated deployments.
• Reviews research data and performs or ensures testing and evaluation of vendor hardware, software and other system components is performed as required.
• Conducting ongoing assessments of short-term and long-term hardware and software needs.
• Performs site preparation and/or equipment removal and data mitigation tasks for new hardware and software installations and user upgrades or moves.
• Reviews and completes work in conformance with JEA Policies and Procedures to meet compliance requirements.
• Writes and/or edits Requests for Proposals (RFPs ) related to technology projects.
• Manages vendor relationships and reviews vendor invoices to ensure accuracy and appropriate use of resources.
• Ensures that plans and procedures for operating under both normal and emergency conditions are accurate, appropriate and up to date.
• Assists in disaster recovery testing as System Administrator subject matter expert
• Participates in ongoing training to continuously upgrade technical knowledge and skills.
• Performs other job-related work as assigned.
• Provides operational support for enterprise middle tier solutions and services including system availability, performance tuning, installation, security and troubleshooting.
• Technical knowledge of middle tier administration, solutions and services, including TCP/IP networking, database structures and development life cycle
• Use of load balancing, clustering, and caching procedures and processes.
• Experience with performance tuning and monitoring tools Qualifications

PERSONAL CONTACTS

Regular engagement with others is required to influence or motivate individuals/teams to achieve common goals, exchange information and comply with established policies and procedures.

OPEN REQUIREMENTS

Bachelor of Science (BS) degree in Computer Science or related discipline and four (4) years of professional experience in a system administration role in a large corporate or industrial environment for the discipline and/or specialty area(s) being recruited

• OR•Eight (8) year combination of education, training, and experience in installing, supporting, and maintaining servers and other computer systems in a large corporate or industrial environment for the discipline and/or specialty area(s) being recruited.
• AND•

Experience Required Windows:

Three (3) years of experience must be in a Windows environment.

Unix/Linux:

Three (3) years of experience must be in a Unix/Linux environment.

Middle-Tier:

Three (3) years of experience must be in the middle tier environment (operational support).

Disciplines:

App Space, Cloud, Linux/Unix, Microsoft, WebEx Specialty Areas:

Middle Tier-Linux, Cyber Security, Exchange Online, Insights & Knowledge, IT Compliance, Network Operations, Operating Systems, SharePoint, Space Reservations, System Design Sub-Specialty Areas:

Amazon Web Services (AWS) Azure (Microsoft Cloud) Critical Infrastructure Protection (CIP) HIPAA Network Operations Center Oracle Cloud Infrastructure (OCI) Oracle Linux Red Hat Windows

LICENSING/CERTIFICATION/REGISTRATION

A valid driver’s license may be required depending upon assignment and if required, must be maintained during employment in this classification.

PROBATIONARY PERIOD

Twelve (12) months

SAFETY SENSITIVE

Technology:

No Work Locations:

 225 N Pearl Street 225 N Pearl Street Jacksonville 32202

Job Posting:

 Jun 12, 2025, 1:48:38 PM

Closing Date:

 Jul 10, 2025, 9:59:00 PM Benefits Summary
Benefits
JEA offers a generous benefits and compensation package, with most benefits starting on your first day of employment.

Paid Time Off:

13 paid holidays plus an exceptional annual leave benefit to be used for vacation, personal and sick time.

Medical:

Three comprehensive medical plans offered as options for you and your dependents-including one plan with 100% paid coverage for the employee.

Other Benefits:

Exceptional benefits package beginning from first day of employment.

• Dental
• Vision
• Health accounts
• employer sponsored HSA and HRA
• Flexible spending accounts
• Tuition reimbursement
• Life insurance, accidental death & dismemberment, short-term and long-term disability and more.

Retirement:

JEA provides a great benefits and retirement package for its employees. Employees may begin participation in the 457 Deferred Compensation Plan on day one of
employment. Employees have the flexibility to choose from a variety of investment options to help them achieve their retirement goals.
Health & Wellness
To encourage our employees to develop and maintain good health, JEA offers access to the Healthy Lifestyles Wellness program as well as 11 onsite fitness centers. From annual flu shots and biometric screenings to health risk assessments and periodic access to an on-site mobile mammography unit, the program offers something for everyone. 225 N Pearl Street, Jacksonville, FL 32202 Questions?
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