Systems Administrator Position Available In St. Louis, Missouri
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Job Description
Job Description:
Type of Requisition:
Regular Clearance Level Must CurrentlyPossess:
Top Secret/SCI Clearance Level Must Be Able to
Obtain:
TopSecret SCI Polygraph Public Trust/Other Required:
None Job Family:
Systems Administration Job Qualifications:
Skills:
Desktop SupportManagement, VTC, Workstations Certifications:
None Experience:
3years of related experience
US Citizenship Required:
Yes JobDescription:
Transform technology into opportunity as a SystemsAdministrator with GDIT. A career in enterprise IT means connectingand enhancing the systems that matter most. At GDIT you’ll be atthe forefront of innovation and play a meaningful part in improvinghow agencies operate. At GDIT, people are our differentiator. As aSystems Administrator you will help ensure today is safe andtomorrow is smarter. Our work depends on Systems Administratorjoining our team to support our intelligence customer in St. Louis,MO.
HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT
JobDescription:
The Tier 2 Desktop Support Technician providesDeskside IT Service support to the UDS End User Devices deployed atNCE. End user device equipment consists of workstations (thin andthick clients), monitors, KVMs, print, fax and scan devices, securetablets and laptops, VoIP devices, Desktop VTCs (DVTCs), removablemedia, and associated accessories. The individual will fulfilInstallation, Move, Add, Change, and Disposal (IMACD) servicerequests, and support the completion of special projects.
PrimaryResponsibilities:
Provide support for implementation, maintenance,and incident troubleshooting of IT systems Manage hardware in allstages including unpacking and setup of end user devices Resolve ITincidents from cradle to grave, working close with engineeringteams and other ISP Contractor Stakeholders when IT issues requireTier 3 escalation or have dependencies external to the UDS contractInstall application software on end user device workstations viascripted install packages Inventory management of UDS deployedsoftware and end user devices Network and locally attached printersAssist users in accessing and using IT systems Provide usereducation and training in basic hardware and software functionsCreate and maintain documentation and SOPs to train new employeesUtilization of a ServiceNow based ticketing database to track,update and resolve break/fix incident tickets and in fulfilling newrequests submitted and tracked as Demands and RITMs Identify andexecute process improvements and other enhancements that improveoperational efficiency.
WHAT YOU’LL NEED TO SUCCEED
BasicQualifications:
TS/SCI Clearance w/ ability to obtain CI PolyKnowledge in one or more of the following areas: Workstations (thinand thick clients) Monitors KVMs Print, Fax and Scan SupportServices Audio Visual Services Voice and VTC Support ServicesDesktop Image Management Virtual Desktop Infrastructure (VDI)Support Services Home Directory and Profile Support Services E-mailSupport Services Software Support Services Domain Name Services(DNS) Dynamic Host Configuration Protocol (DHCP) Patch Management(Windows) Excellent troubleshooting capabilities and strongcommunication skills. Strong work ethic and attention to detailStrong organizational skills Strong writing skills (documentcreation and management) Strong time management skills and abilityto work flexible schedules to meet job requirements Ability to workindependently on projects and/or tasks Ability to regularly standand walk between buildings on a large campus Ability to move andlift computers, printers, monitors, and other hardware Experienceand/or knowledgeable with; Windows 7; Windows 10; Citrix; SMS; andSCCM Technical understanding of Microsoft Office applications(Outlook; Word; Excel; PowerPoint; etc.) Team player and willing toboth share knowledge and learn from others to ensure team’s successEnthusiasm and ability to adapt to new and changing technologies ACertification, N Certification, Security or other DoD 8570.01Mcertification Thin Client using Virtual Desktop Infrastructure(VDI) Technology Thick & thin web-based applications ITIL v3Foundations Technical writing
Education & Experience:
RequiresBachelor’s Degree or an equivalent combination of years ofexperience and education and 3 years of prior relevant experience.?
Location:
On Customer Site ?US Citizenship Required
GDIT IS YOURPLACE
? 401K with company match ? Comprehensive health andwellness packages ? Internal mobility team dedicated to helping youown your career ? Professional growth opportunities including paideducation and certifications ? Cutting-edge technology you canlearn from ? Rest and recharge with paid vacation and holidaysRoverGSS The likely salary range for this position is $98,600 -$133,400. This is not, however, a guarantee of compensation orsalary. Rather, salary will be set based on experience, geographiclocation and possibly contractual requirements and could falloutside of this range.
Scheduled Weekly Hours:
40
Travel Required:
None T elecommuting
Options:
Onsite Work Location:
USA MO St.
LouisAdditional Work Locations:
Total Rewards at
GDIT:
Our benefitspackage for all US-based employees includes a variety of medicalplan options, some with Health Savings Accounts, dental planoptions, a vision plan, and a 401(k) plan offering the ability tocontribute both pre and post-tax dollars up to the IRS annuallimits and receive a company match. To encourage work/life balance,GDIT offers employees full flex work weeks where possible and avariety of paid time off plans, including vacation, sick andpersonal time, holidays, paid parental, military, bereavement andjury duty leave. To ensure our employees are able to protect theirincome, other offerings such as short and long-term disabilitybenefits, life, accidental death and dismemberment, personalaccident, critical illness and business travel and accidentinsurance are provided or available. We regularly review our TotalRewards package to ensure our offerings are competitive and reflectwhat our employees have told us they value most. We are GDIT. Aglobal technology and professional services company that deliversconsulting, technology and mission services to every major agencyacross the U.S. government, defense and intelligence community. Our30,000 experts extract the power of technology to create immediatevalue and deliver solutions at the edge of innovation. We operateacross 50 countries worldwide, offering leading capabilities indigital modernization, AI/ML, Cloud, Cyber and applicationdevelopment. Together with our clients, we strive to create asafer, smarter world by harnessing the power of deep expertise andadvanced technology. Join our Talent Community to stay up to dateon our career opportunities and events at gdit.com/tc . EqualOpportunity Employer / Individuals with Disabilities / ProtectedVeterans