Supervisory Health System Specialist Position Available In Hinds, Mississippi

Supervisory Health System Specialist Department of Veterans Affairs Veterans Health Administrion G.V. (Sonny) Montgomery VA Medical Center Summary The primary purpose of the Supervisory Health System Specialist Ambulory Care Operions Director-Group Practice Manager (ACOD-GPM) is to provide oversight and administrive management of all ambulory care services in the Veterans Health Administrion Medical Center and reled Community Based Outpient Clinics as it reles to access to care as applicable. Overview Accepting applicions Open & closing des 05/15/2025 to 05/22/2025 Salary $105,383 – $137,000 per year Pay scale & grade GS 13 Locion 1 vacancy in the following locion: Jackson, MS 1 vacancy Remote job No Telework eligible Yes—as determined by the agency policy. Travel Required 25% or less – You may be expected to travel for this position. Relocion expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential None Job family (Series) Supervisory stus Yes Security clearance Drug test No Position sensitivity and risk Trust determinion process Financial disclosure Bargaining unit stus Announcement number

CBST-12734161-25-NS

Control number 837079400 This job is open to Internal to an agency Current federal employees of the hiring agency th posted the job announcement. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was elimined and are eligible for priority over other applicants. Clarificion from the agency This vacancy is open to current permanent Veterans Affairs Employees and CTAP eligibles. Videos Duties As a Supervisory Health System Specialist Ambulory Care Operions Director-Group Practice Manager, you will provide duties to include: Provides access reled consultive services, working in collaborion with facility Service Lines. Reviews and provides input on regulions and policies for local interpretion. Reviews and evalues assigned processes and procedures to determine areas of effectiveness, efficiency, and improvement for proposals. Evalues pient and family concerns regarding the access to services needed. Assists supervisor in coordining efforts to ensure pient concerns are received, evalued, and addressed in a timely and effective manner. Utilizes advanced principles and stregies for access improvement to review and provide recommendions to employees including identifying stregies to reduce backlog. Works with local personnel to integre da analytics. Incorpores process improvement based upon knowledge of local organizional philosophy, policies and management principles. Assists clinic managers in forecasting the impact of staff changes and developing countermeasures to mitige the effect of staff shortages on access to care. Makes recommendions to managers regarding allocion of resources, including potential use of community care options. Works closely with clinic managers to formule budget recommendions for all outpient clinical services to alloce all available resources. Interprets policies, make recommendions for local policies, assist managers in defining administrive requirements, and/or provide advice to higher level leadership on reled issues. Evalues and monitors administrive activities and make substantive recommendions for program improvements. Monitors business and clinical analysis recommendions across service lines to determine trends and impact the facility level. Acts as a liaison or point person for communicions with persons and/or groups internal or external to the facility. Promotes effective communicion and optimal informion flow within the clinics. Establishes and maintains good relions with various groups and organizions, including other medical centers, etc., and the community large.

Work Schedule:

Monday – Friday, 8:00 am – 4:30 pm, subject to change based on the needs of the facility.

Telework:

Telework eligibility may be discussed during the interview process.

Virtual:

This is not a virtual position. Position Description/PD#: Supervisory Health System Specialist / PD089760

Relocion/Recruitment Incentives:

Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Stion (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registrion is required for males born after 12/31/1959 You may be required to serve a probionary period Subject to background/security investigion Selected applicants required to complete an online onboarding process. Acceptable form(s) of identificion required to complete pre-employment requirements ( ). Effective May 7, 2025, driver’s licenses or ste-issued dentificion cards th are not REAL ID compliant cannot be utilized as an acceptable form of identificion for employment. Must pass pre-employment physical examinion. Participion in the seasonal influenza vaccinion program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) A current, valid ste-issued Driver’s License is required for this position.

NOTE:

We cannot accept photographs, therefore; please do not submit a copy of your license with your applicion package. If an interview is requested, you required to provide a copy of your current, valid ste-issued Driver’s License. Qualificions To qualify for this position, applicants must meet all requirements by the closing de of this announcement, 05/22/2025.

Individual Occupional Requirement:

Applicants who meet the IOR described below are fully qualified for the specified entry grade and must also meet the specialized experience requirements.

Undergradue and Gradue Educion:

In a major study of hospital administrion, public health administrion, or reled fields such as business or public administrion with course work in health care administrion.

OR, Specialized Experience:

Possess experience in performing staff support, administering planning processes, performing quantitive and qualitive analysis, evaluing agency-wide programs, reviewing, analyzing, collecting ghered da, maintain dabases. Skilled in obtaining, reviewing, consoliding and planning informion from subordine units. Missions, organizions, programs, and requirements of health care delivery systems; Regulions and standards of various regulory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrive areas such as budget, personnel, and procurement. OR, Special Provision for

Inservice Placement:

Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an opering health care system and included: Assignments providing a knowledge of basic health system administrion philosophies, practices, and procedures, and basic government administrive policies and requirements; Practical assignments providing an opportunity to apply health system administrion skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administror with periodic evaluion of the individual’s progress and approprie adjustment of the training program. In addition to meeting the above Individual Occupional Requirement (IOR) requirements, applicants must also meet the specialized experience directly reled to this position.

Specialized Experience:

One year of specialized experience which includes experience in performing staff support, administering planning processes, performing quantitive and qualitive analysis, evaluing agency-wide programs, reviewing, analyzing, collecting ghered da, maintain dabases. Skilled in obtaining, reviewing, consoliding and planning informion from subordine units. You red on the following Competencies for this position: Communicions Human Capital Management Organizional Stewardship Planning and Evaluing Quality Management Experience refers to paid and unpaid experience, including volunteer work done through Nional Service programs (e.g., Peace Corps, AmeriCorps) and other organizions (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience th transles directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note :

A full year of work is considered to be 35-40 hours of work per week. Part-time experience credited on the basis of time actually spent in approprie activities. Applicants wishing to receive credit for such experience must indice clearly the nure of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements:

Performance of the incumbent’s duties may require extensive walking per day to meet with the VAMC pentad, Clinic Leads, Administrive Leads, MAS staff, and other clinic personnel. Trips to sellite outpient clinics are sometimes necessary and will involve transportion via stion vehicle or prively owned vehicle. The work performed is of a precise nure requiring long periods of concentrion th is often interrupted. Incumbent is often faced with changing priorities and with meeting deadlines. For more informion on these qualificion standards, please the United Stes Office of Personnel Management’s website . Educion A transcript must be submitted with your applicion if you are basing all or part of your qualificion on educion.

Note:

Only educion or degrees recognized by the U.S. Department of Educion from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your educion here: . If you are using foreign educion to meet qualificion requirements, you must send a Certifice of Foreign Equivalency with your transcript in order to receive credit for th educion. For further informion, : . Additional informion This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alterne method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant’s criminal history prior to accepting a tentive job offer. For more informion about the Act and the complaint process, . Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window . Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. How You Will Be Evalued You evalued for this job based on how well you meet the qualificions above.

Note :

Veteran’s preference is not applicable to VA employees or employees of other Federal Agencies.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrive responses are not required this time. If you are referred for considerion, you may be asked to submit additional job reled informion, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documention verified. Please follow all instructions carefully. Errors or omissions may affect your ring or considerion for employment. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify informion provided by a candide (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candide’s abilities; and assist a hiring manager with making a final selection for a position. For more informion on the “Who may apply” eligibility requirements, please refer to the document.

Placement Policy:

The posting of this announcement does not oblige management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstement. Management may use any one or any combinion of these methods to fill the position. It is the policy of the VA to not deny employment to those th have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members :

Please the site for career-search tools for Veterans seeking employment VA, career development services for our existing Veterans, and coaching and reintegrion support for military service members. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window . Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have – whether you’re a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you’re eligible under their policies. To apply for this position, you must provide a complete Applicion Package which includes: Resume SF-50/ Notificion of Personnel Action The following documents are accepted, and may be required if applicable to your eligibility and/or qualificions for this position. Please make sure you have included other documents required for your applicion, such as a copy of your transcript (if using educion to qualify), SF-50’s (current/former Federal employees), documention to support Veterans Preference claims, or

ICTAP/CTAP

documention (for displaced Federal employees). You will not be contacted for additional informion. Cover Letter Other (1) Performance Appraisal Resume Separion Notice (RIF) SF-50/ Notificion of Personnel Action Transcript SF-50, Notificion of Personnel Action (if applicable for Time in Grade and/or Eligibility): Most recent SF-50 if you are a current or former Federal employee An SF-50 showing your time-in-grade eligibility must be submitted with your applicion merials. If the most recent SF-50 has an effective de within the past year, it may not clearly demonstre you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 th clearly demonstres one-year time-in-grade Award 50’s do not provide sufficient informion and will not be accepted for the purpose of verifying time-in-grade. Examples of approprie SF-50’s include: Within grade increases the highest grade held; or Promotions with an effective de more than one year old; or SF-50’s the highest grade held with an effective de more than one year old.

Resume Requirement:

Your resume must include the following informion: Job title, description of duties, beginning and ending de (month/year) of employment, and average hours worked per week. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documention specified in the Required Documents section below. The complete applicion package must be submitted by 11:59 PM (ET) on 05/22/2025 to receive considerion. To preview the questionnaire click . To begin, click Apply Online to cree a

USA JOBS

account or log in to your existing account. Follow the prompts to select your

USA JOBS

resume and/or other supporting documents and complete the occupional questionnaire. Click Submit My Answers to submit your applicion package.

NOTE:

It is your responsibility to ensure your responses and approprie documention is submitted prior to the closing de.

To verify your applicion is complete, log into your

USA JOBS

account, , select the Applicion Stus link and then select the more informion link for this position. The Applicion page will display the stus of your applicion, the documention received and processed, and any correspondence the agency has sent reled to this applicion. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete applicion, log into your

USA JOBS

account and click Upde Applicion in the vacancy announcement. You must re-select your resume and/or other documents from your

USA JOBS

account or your applicion incomplete. The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candides for competitive service vacancies. To be qualified you must submit approprie documention (a copy of the agency notice, your most recent performance ring, and your most recent SF-50 noting current position, grade level, and duty locion) and be found well-qualified for this vacancy. To be well-qualified : applicants must possess experience th exceeds the minimum qualificions of the position including all selective factors, and who are proficient in most of the required competencies of the job. Informion about CTAP eligibility is on OPM’s Career Transition Resources website . During the applicion process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your applicion for this announcement, nor does it guarantee further considerion for additional positions. guarantee further considerion for additional positions.

NOTE:

Participion in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement th all HCP to receive annual seasonal influenza vaccinion or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccinion has been granted. HCP in violion of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locions or who come into contact with VA pients or other HCP as part of their duties. VHA locions include, but are not limited to, VA hospitals and associed clinics, community living centers (CLCs), community-based outpient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrive, remote and onsite, paid and without compension, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with pients outside VA medical facilities. Agency contact informion Nicholas Smith Phone Address GV Sonny Montgomery

VAMC 1500

East Woodrow Wilson Drive Jackson, MS 39216 US Next steps Once your online applicion is submitted you will receive a confirmion notificion by email. After we receive applicion packages (including all required documents) and the vacancy announcement closes, we will review applicions to ensure qualificion and eligibility requirements are met. After the review is complete, a referral certifice(s) is issued and applicants notified of their stus by email. Referred applicants notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notificion once a selection decision has been made. You may check the stus of your applicion any time by logging into your USA Jobs account and clicking on Applicions. Informion regarding your applicion stus can be found in the .

NOTE:

Participion in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement th all HCP to receive annual seasonal influenza vaccinion or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccinion has been granted. HCP in violion of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locions or who come into contact with VA pients or other HCP as part of their duties. VHA locions include, but are not limited to, VA hospitals and associed clinics, community living centers (CLCs), community-based outpient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrive, remote and onsite, paid and without compension, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with pients outside VA medical facilities. Fair and Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Required Documents To apply for this position, you must provide a complete Applicion Package which includes: Resume SF-50/ Notificion of Personnel Action The following documents are accepted, and may be required if applicable to your eligibility and/or qualificions for this position. Please make sure you have included other documents required for your applicion, such as a copy of your transcript (if using educion to qualify), SF-50’s (current/former Federal employees), documention to support Veterans Preference claims, or

ICTAP/CTAP

documention (for displaced Federal employees). You will not be contacted for additional informion. Cover Letter Other (1) Performance Appraisal Resume Separion Notice (RIF) SF-50/ Notificion of Personnel Action Transcript SF-50, Notificion of Personnel Action (if applicable for Time in Grade and/or Eligibility): Most recent SF-50 if you are a current or former Federal employee An SF-50 showing your time-in-grade eligibility must be submitted with your applicion merials. If the most recent SF-50 has an effective de within the past year, it may not clearly demonstre you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 th clearly demonstres one-year time-in-grade Award 50’s do not provide sufficient informion and will not be accepted for the purpose of verifying time-in-grade. Examples of approprie SF-50’s include: Within grade increases the highest grade held; or Promotions with an effective de more than one year old; or SF-50’s the highest grade held with an effective de more than one year old.

Resume Requirement:

Your resume must include the following informion: Job title, description of duties, beginning and ending de (month/year) of employment, and average hours worked per week. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documention specified in the Required Documents section below. The complete applicion package must be submitted by 11:59 PM (ET) on 05/22/2025 to receive considerion. To preview the questionnaire click . To begin, click Apply Online to cree a

USA JOBS

account or log in to your existing account. Follow the prompts to select your

USA JOBS

resume and/or other supporting documents and complete the occupional questionnaire. Click Submit My Answers to submit your applicion package.

NOTE:

It is your responsibility to ensure your responses and approprie documention is submitted prior to the closing de.

To verify your applicion is complete, log into your

USA JOBS

account, , select the Applicion Stus link and then select the more informion link for this position. The Applicion page will display the stus of your applicion, the documention received and processed, and any correspondence the agency has sent reled to this applicion. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete applicion, log into your

USA JOBS

account and click Upde Applicion in the vacancy announcement. You must re-select your resume and/or other documents from your

USA JOBS

account or your applicion incomplete. The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candides for competitive service vacancies. To be qualified you must submit approprie documention (a copy of the agency notice, your most recent performance ring, and your most recent SF-50 noting current position, grade level, and duty locion) and be found well-qualified for this vacancy. To be well-qualified : applicants must possess experience th exceeds the minimum qualificions of the position including all selective factors, and who are proficient in most of the required competencies of the job. Informion about CTAP eligibility is on OPM’s Career Transition Resources website . During the applicion process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your applicion for this announcement, nor does it guarantee further considerion for additional positions. guarantee further considerion for additional positions.

NOTE:

Participion in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement th all HCP to receive annual seasonal influenza vaccinion or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccinion has been granted. HCP in violion of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locions or who come into contact with VA pients or other HCP as part of their duties. VHA locions include, but are not limited to, VA hospitals and associed clinics, community living centers (CLCs), community-based outpient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrive, remote and onsite, paid and without compension, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with pients outside VA medical facilities. Agency contact informion Nicholas Smith Phone Address GV Sonny Montgomery

VAMC 1500

East Woodrow Wilson Drive Jackson, MS 39216 US Next steps Once your online applicion is submitted you will receive a confirmion notificion by email. After we receive applicion packages (including all required documents) and the vacancy announcement closes, we will review applicions to ensure qualificion and eligibility requirements are met. After the review is complete, a referral certifice(s) is issued and applicants notified of their stus by email. Referred applicants notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notificion once a selection decision has been made. You may check the stus of your applicion any time by logging into your USA Jobs account and clicking on Applicions. Informion regarding your applicion stus can be found in the .

NOTE:

Participion in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement th all HCP to receive annual seasonal influenza vaccinion or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccinion has been granted. HCP in violion of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locions or who come into contact with VA pients or other HCP as part of their duties. VHA locions include, but are not limited to, VA hospitals and associed clinics, community living centers (CLCs), community-based outpient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrive, remote and onsite, paid and without compension, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with pients outside VA medical facilities. Fair & Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Overview Accepting applicions Open & closing des 05/15/2025 to 05/22/2025 Salary $105,383 – $137,000 per year Pay scale & grade GS 13 Locion 1 vacancy in the following locion: Jackson, MS 1 vacancy Remote job No Telework eligible Yes—as determined by the agency policy. Travel Required 25% or less – You may be expected to travel for this position. Relocion expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential None Job family (Series) Supervisory stus Yes Security clearance Drug test No Position sensitivity and risk Trust determinion process Financial disclosure Bargaining unit stus Announcement number

CBST-12734161-25-NS

Control number 837079400 ., .