Associate Dean of Technology Position Available In Craven, North Carolina

Associate Dean of Technology
Craven Community College
in New Bern, NC

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Full-Time

Salary:

$78,000.00 – $82,000.00 Annually

Posted:

04/15/2025

Application Due:

05/05/2025

Category:

Other Deans Salary:

$78,000.00 – $82,000.00

Annually Location:

New Bern, NC Job Type:

Full-Time Job Number:

2025-00038

Division:

Administration Department:

Technology Services Closing Date:

5/5/2025 5:00 PM Eastern Occupational Summary The Associate Dean of Technology/Associate Chief Information Officer manages the activities related to all segments of the College’s network and information security technology. This position designs, configures and maintains network infrastructure components; troubleshoots networks to diagnose system problems; identifies, locates, resolves and repairs problems; installs and configures software upgrades, file sharing and domain security protocols. This position plans, develops and designs network management and maintenance projects, including policies and procedures, operational improvements, backup and archival of files and evaluates new technology integration and assists in the development and implementation of the strategic plan for the College’s Information Technology department. Essential Duties & Responsibilities
Plans, implements and manages the technology infrastructure with particular focus on network and access control; manages and maintains network user access
Selects, supervises, trains, motivates and evaluates staff in the networking area; ensures networks are well maintained and properly functioning in compliance with policies and regulations, and ensures all issues are addressed and resolved
Manages the complete life cycle of projects (planning through execution) and coordinates specialized staff working on network and information security based projects
Manages networked security systems, including security cameras, door controllers and the ENS system
Oversees the administration of all servers, firewalls and network devices
Oversees the administration of the college’s Exchange Online email service and associated email/data protection systems
Interacts and negotiates with vendors and contractors to secure network and information security products and services
Maintains licensing agreements and service contracts for hardware and software including Cisco, Microsoft, VMware, etc.
Plans and develops systems to monitor and track network, server, and/or firewall issues
Troubleshoots complex technical issues with a variety of employees and contractors; troubleshoots all WAN and LAN connectivity issues
Participates in activities that include overseeing technical and policy requirements related to security compliance standards
Ensures servers are backed up and disaster recovery plans are functional and tested to maintain business continuity for network systems
Keeps abreast of new and emerging technologies in networking and information security to incorporate as appropriate; attends technology and training conferences to remain current
Maintains records to comply with audit and informational needs
Participates in appropriate committees and task forces as assigned
Performs other job-related duties and projects as assigned in support of the College’s mission, core values and goals
Minimum Qualifications Bachelor’s degree in information systems, security, computer programming, networking or other closely related field from a regionally accredited institution of higher learning. Four (4) years’ experience in network or system administration. Valid NC driver’s license.

Preferred:

Master’s degree in a related field from a regionally accredited institution of higher learning.
Cisco Certified Network Professional (CCNP). Cisco Certified Internetwork Expert (CCIE), CompTIA Security+, CompTIA Network+, Wireshark Certified Network Analyst (WCNA) certification. CompTIA Project+ or PMP certification. Experience in an institution of higher education. Knowledge, Skills and Abilities Knowledge
Knowledge-based competencies to satisfactorily perform the job include: LAN/WAN administration; TCP/IP protocols; current generation operating systems; network standards and practices; training methodologies for technical employees; and safety regulations
Demonstrated knowledge in management of routers and switches that form a network core, as well as edge applications that integrate voice, wireless, and security into a network
Authentication and access controls
Campus network architecture and design
Security systems architecture and design
Operations security procedural and technical controls
NC State Security Standards
Current and developing information technology services requirements in a college environment
Project management and cost estimating techniques
Skills
Proficient skill level in management and application of TCP/IP; Cisco networking; firewalls; IIS and Apache web servers; Windows servers; Active Directory and Group Policy Management; email servers; Linux; VMware virtualization technology (server and VDI); and storage technology
Proficient in IP networking and the application of IP protocols
Proficient remote access troubleshooting
Advanced logic and critical thinking, and problem solving skills to identify complex problems and review related information to develop and evaluate options and implement solutions
Time management and organizational skills to prioritize work assignments, projects, and assignments of staff and contractors
Oral and written communication; capable to receive and give direction and establish and promote positive employee, internal and external customer relations
Abilities
Support Linux and Windows environments
Provide high-quality internal and external customer service
Create, edit, and maintain network and data communications drawings
Write and develop information technology related design and development documentation and reports
Establish and maintain effective working relationships with those contacted in the course of work
Handle confidential information with absolute discretion
Commitment to diversity, equity and inclusion; demonstrated ability to work effectively with a culturally diverse workforce, including those with different levels of academic preparation and varying physical and learning abilities, and socioeconomic levels
An Equal Opportunity Educational Institution
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