Head Cashier & Customer Systems Specialist — Lead with Warmth & Efficiency Position Available In Guilford, North Carolina

Head Cashier & Customer Systems Specialist — Lead with

Warmth & Efficiency Fleet-Plummer:

Women’s Boutique and Gift Store – 4.0 Greensboro, NC Job Details Full-time $17 – $19 an hour 1 day ago Benefits Paid time off 401(k) matching Employee discount Flexible schedule Qualifications Customer service 5 years Basic math Mid-level Cash register Driver’s License POS Retail math Phone etiquette Full Job Description Do you love creating great customer experiences? Are you friendly and calm under pressure — while keeping things running smoothly? Are you someone who enjoys mastering systems, solving problems, and helping others do the same? If so, Fleet-Plummer would love to meet you. We are a 76-year-old, family-owned retail business in Greensboro, known for our curated mix of premium products — women’s and men’s clothing, jewelry, home décor, outdoor kitchens, grills, furniture, and gifts. We’re looking for a Head Cashier & Customer Systems Specialist to help lead our front-end operations with both warmth and efficiency — and to become our in-house expert on the technology that keeps our store running smoothly. This is more than a cashier role — you will be: A leader on the floor The go-to expert on our customer-facing systems and processes A technical problem solver and trainer

What You’ll Do:

Lead the Front of House Serve as our lead cashier and frontline customer service representative Set the tone for a welcoming, professional, and warm customer experience Master & Support Store Systems Become the in-house expert on our checkout system, loyalty programs, and related store technologies Handle complex transactions: returns, exchanges, loyalty club signups, and special orders Troubleshoot system issues and serve as first-line tech support for the front end Support Store Operations Assist with administrative tasks: paperwork, creating purchase orders, tracking key front-end data Tag and merchandise new products as needed Help maintain a clean, organized, and beautiful store environment Train & Lead Lead by example in customer service and operational excellence Coach and support other cashiers and team members on best practices for both service and system use

Who You Are:

Warm, friendly, and professional — you create great first and last impressions Calm under pressure — you keep transactions moving even when it’s busy Tech-savvy — you enjoy learning and mastering new systems and tools A natural problem solver — when something doesn’t work, you figure it out Detail-oriented and organized — you take pride in getting the details right

Why You’ll Love It:

Be a key leader in a 76-year-old, family-owned business with a great reputation Work with beautiful products and loyal customers in a welcoming environment Play an essential role in keeping our store running smoothly and efficiently Have a voice in how we continually improve both customer experience and store systems Be part of a supportive team where your contributions are valued Closed Sundays — we believe in work/life balance If you love helping customers, solving problems, and keeping things running smoothly — and want to grow with us — take the next step and apply today. We’d love to meet you.

Job Type:

Full-time Pay:

$17.00 – $19.00 per hour Expected hours: 40 per week

Benefits:

401(k) matching Employee discount Flexible schedule Paid time off

Shift:

Day shift

Experience:

work: 5 years (Required) Ability to

Commute:

Greensboro, NC 27408 (Required)

Work Location:

In person