Active Directory Administrator Position Available In Wake, North Carolina
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Job Description
Active Directory Administrator
DataStaff, Inc is in need of an Active Directory Administrator
for a long-term contract opportunity with one of our direct clients located in Raleigh, NC.
- The candidate will be allowed to work remotely until all staff return to site.
At that point the candidate will be required to come onsite.
Responsibilities:
Manage the daily deactivation and daily leave of absence (loa) reports from the Human Resources to ensure ServiceNow request has been sent in parallel to Beacon/Fiori.
Perform queue Management review to ensure the right ticket is closed at the right time.
Training all Account Management staff in all team processes and procedures.
Will be responsible for daily ticket assignment.
Serve as a lead resource with specialized knowledge and experience in account management.
Demonstrates expertise in conveying technical and functional concepts for data protection.
Accounts and Access Management uses technical expertise in the Operations and Security of Information Technology Infrastructure, and an understanding of business needs to evaluate assigned IT incident and problem user requests to appropriately prioritize and evaluate business impact.
Performs advanced level professional work in account administration and analyzes information to create and/or modify accounts for new employees and/or existing employees.
Has advanced administrative configuration responsibilities to nine different systems to include Microsoft Active Directory, AvePoint, Cayosoft, Admin Mail Portal, Apple Management Console, Online Directory, and ServiceNow.
Ability to independently resolve problems through advanced system analysis and troubleshooting procedures.
Receives logs and fully documents requests from the business using ServiceNow.
Ability to capture incidents and resolve incidents within ServiceNow and issues identified by the business with the ability to document resolutions providing weekly status reports to Management.
Considerable knowledge is demonstrated by an understanding of critical information technology operations and security.
Provides the knowledge and skills of security policies, as well as security issues directly affecting the systems and technology for which employees are directly involved.
Implementing requirements of the Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered policies and standards.
Requires an in-depth understanding of a wide variety of technologies to effectively support end-users and provide guidance to others.
Requires very strong communication skills, and the ability to effectively interact with a broad range of end-users and others, as well as an ability to use a variety of resources for providing support.
Employees at this level typically provide advanced support for a broad range of technologies, or in-depth support for a more narrowly defined area of technology.
Proven experience with a technical specialty across large and complex implementations and systems.
Project Management
- Ability to lead projects that require directing the work of others.
Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success.
Provides status on project work to management.
Creating and maintaining all documentation of process and procedures for all areas this position is responsible for.
This documentation is to be used by team members for operational standards of daily work.
This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external).
All documentation should be reviewed annually.
System Security
- It is the responsibility of all Technical Services Staff to be aware of security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved.
Responsible for implementing requirements of the Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered Security Policies and standards.
Required Skills:
3 Years
- Advanced level resource with specialized knowledge and experience in account management administering Active Directory.
3 Years - Hands-on experience administering Microsoft Active Directory 2008/2012 in a multi-site and multi-domain organization.
3 Years - Advanced knowledge of appropriate security measures of the organization.
3 Years - Ability to proactively establish a positive relationship by demonstrating a sense of urgency in interactions with clients.
3 Years - Ability to analyze and assess client needs to develop effective and appropriate solutions.
3 Years - Ability to consult with clients and other IT professionals to resolve technical problems and ensure client satisfaction.
3 Years - Analysis of technical and user documentation for technical assistance and support
3 Years - Ability to work independently on tasks, develops own work, schedule and monitors progress against defined parameters.
3 Years - Demonstrates strong analytical and problem-solving skills w/ ability to diagnose and resolve highly visible production incidents methodically.
3 Years - Demonstrates initiative in solving problems associated with projects and daily work.
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months. Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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Dice Id:
10109342
Position Id:
11101