Business Systems Specialist Position Available In Wake, North Carolina

Business Systems Specialist Synchrogistics – 3.0

Raleigh, NC Job Details Full-time Estimated:

$63.7K – $81.5K a year 10 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Certified Salesforce Administrator Written communication Systems integration Teamwork Computer Science System troubleshooting Software troubleshooting Salesforce Information Systems Mid-level Project management Bachelor’s degree Customer relationship management (CRM) systems (technically supported) Problem-solving IT support Project management experience (1-2 years) Recruiting Computer Information Systems Business Systems Computer skills Project management experience (Less than 1 year) Systems analysis 1 year 2 years Communication skills System performance monitoring

Full Job Description Job Type:

Full-time, Onsite Who We Are:

Synchrogistics is an $80M transportation logistics and consulting firm with a razor-sharp focus on premier service, transparent partnerships, and a best-in-class, 24/7 support team. Our creative solutions are customized to each client, and we focus on ensuring successful implementation of those solutions. We have grown rapidly while keeping our core culture healthy. Our company and clients are awash in data, and we help them turn that data into actionable intelligence. Are you passionate about leveraging technology to streamline business operations? We are seeking a Business Systems Specialist to join our growing team! This is a dynamic role where you’ll bridge the gap between business needs and technical solutions.

Position Overview:

The Business Systems Specialist will develop and maintain a thorough understanding of existing business processes and the information/data they require or generate and will leverage technology to build additional systems and processes to better enable business operations and analytics for Synchrogistics and its clients. The Business Systems Specialist supports internal team members by analyzing and troubleshooting network systems, including hardware and software. The ideal candidate will lead a variety of projects to support and improve the organization’s systems and technology. A strong emphasis is placed on Salesforce experience, particularly in an administrator or power-user capacity. The ideal candidate will have hands-on familiarity with configuring, maintaining, and optimizing Salesforce to support business workflows, reporting, and user support.

Primary Responsibilities:

Develop specific knowledge of the industry and how systems/IT can be utilized to the advantage of the company’s business strategy and goals Ensure TMS system meets business requirements and goals and fulfills user requirements, Provide day-to-day technical support to employees, clients and vendors for applicable technology systems and applications Develop a proficiency and familiarity with all Third-Party Software Vendors to assist in the management, development, and partnerships with these tools and companies Support managers in business process improvements, implementing best practices and fully utilizing technology system capabilities Interact with stakeholders, customers and technical resources to design, implement and maintain customized system interfaces Create easily digestible report formats and prepare reports for end users

Required Qualifications:

Bachelor’s degree in Information Systems or Technology, Computer Science, Business Analytics, or a related field required 1-2 years of business systems, IT support, or systems analysis experience required 1-2 years Salesforce experience as an administrator or power-used preferred 1-year minimum of project management experience preferred Salesforce Administrator Certification preferred

What We’re Looking For:

Strong hands-on experience with Salesforce, especially in an administrator or power-user role Ability to configure, maintain, and optimize Salesforce to support business needs and reporting Excellent problem-solving skills and the ability to translate business needs into technical solutions Collaborative mindset with strong communication skills to work across teams and with clients Proficient computer skills and ability to quickly learn new software systems and platforms

Our Core Values:

Figure It Out, Make It Happen Results Matter Passion & Grit Integrity Teamwork How to

Apply:

Interested candidates should submit their resume and cover letter outlining relevant experience to . Please also answer the following questions: 1. Are you authorized to work in the U.S.? 2. Will you now or in the future require sponsorship for employment visa status? 3. Out of our 5 core values, which one means the most to you and why? 4. What kind of Salesforce experience do you have?

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Compensation Package:

Performance bonus Yearly pay

Schedule:

Day shift Monday to Friday Application Question(s): Out of our 5 core values, which one means the most to you and why? What kind of Salesforce experience do you have? Will you now or in the future require sponsorship for employment visa status?

Education:

Bachelor’s (Required)

Experience:

IT support: 1 year (Required) Ability to

Commute:

Raleigh, NC 27609 (Required) Ability to

Relocate:

Raleigh, NC 27609: Relocate before starting work (Required)

Work Location:

In person