DevOps System Administrator – Rapport Platform Position Available In Philadelphia, Pennsylvania

The Bank sponsors individuals for TN and H-1B transfers on a case by case basis. Please note that this position is not open to anyone on an F-1 student visa including those eligible for CPT/OPT or the Stem OPT extension.

Overview:

We are seeking a skilled Rapport System Administrator & DevOps Engineer to support and maintain both front-end user interfaces and back-end components of the Rapport system. This role is responsible for environment management, system monitoring, automated deployments, and documentation to ensure the performance, reliability, and scalability of the platform. You will work closely with cross-functional teams to support versioning, change control, and continuous improvement initiatives.

Primary Responsibilities:

Administer and maintain front-end and back-end components of the Rapport system across all environments (DEV, TEST, CERT, PROD, DR). Oversee configuration management, application settings, environment variables, and web services. Maintain and support SQL Server databases and IIS configurations critical to the system’s operation. Monitor system availability and performance, troubleshoot user access issues, and ensure data integrity. Implement and maintain CI/CD pipelines for automated deployment of configuration and code (including documentation automation). Collaborate with development and infrastructure teams to manage version control, release cycles, and change processes. Develop automated system documentation using XSLT to transform XML content into user-facing documents. Utilize scripting (e.g., PowerShell, batch) for system maintenance, data management, and automated health checks. Coordinate Disaster Recovery (DR) planning, including backups, restoration testing, and failover validation. Apply system and security patches; ensure compliance with internal policies and external regulatory requirements. Create and maintain detailed documentation of architecture, configurations, changes, and operational procedures. Perform log analysis and system auditing to support troubleshooting, incident response, and compliance reporting. Understand and support key networking components such as Firewalls, DNS, and Load Balancers. Apply DevOps principles including Git-based version control, automated builds, and testing strategies. Engage with developers, DBAs, and business stakeholders to ensure system alignment with business goals.

Education and Experience Required:

Minimum of an Bachelors degree and 2 years’ systems analysis/application development experience, or in lieu of a degree, a combined minimum of 6 years’ higher education and/or work experience, including a minimum of 4 years’ systems analysis/application development experience Proven experience with: SQL Server (administration and performance tuning) IIS (Internet Information Services configuration and maintenance) VB.NET JSON/REST/SOAP-based web services Strong knowledge of system administration practices, scripting for automation, and system monitoring. Experience managing complex environments and handling CI/CD pipelines in a production setting.

Education and Experience Preferred:

PowerShell Tomcat GitLab

CI/CD AD LDAP MFA M&T

Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $87,073.45 – $145,122.42 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. Location Philadelphia, Pennsylvania, United States of America Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values – integrity, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. View M&T’s Human Capital Report to learn more. Ready to join our team? Submit your application today! If you are unable to apply through this site due to technical issues or need an accommodation to apply, please contact us at careersitesupport@mtb.com for assistance. M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.