Enterprise Content Management (ECM) Capture Administrator Position Available In Davidson, Tennessee
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Job Description
Enterprise Content Management (ECM) Capture Administrator Centstone Nashville, TN Job Details $30 – $35 an hour 1 day ago Qualifications Computer science TCP System administration Computer Science Mid-level Windows Technical support Microsoft Office Bachelor’s degree Network protocols Organizational skills
TCP/IP 1
year Associate’s degree
Information Technology Full Job Description Job Title:
Enterprise Content Management (ECM)
Capture Administrator Location:
Nashville, TN Job Summary:
We are seeking a detail-oriented and technically capable Enterprise Content Management (ECM) Capture Administrator to support the installation, configuration, and maintenance of Capture Professional software and scanner hardware covered under the State Contract. This role also includes providing user support and training, managing system access, and ensuring proper documentation of procedures. The ideal candidate will possess strong troubleshooting skills, a working knowledge of desktop environments, and familiarity with ECM capture processes.
Key Responsibilities:
Install, configure, and maintain Capture Professional software and compatible scanners under State Contract Provide ongoing technical and customer support to end users and agency technical staff Define, implement, and enforce security access for desktop and mid-level ECM systems Serve as the primary point of contact for agency technical teams regarding capture-related issues Analyze technical problems, identify root causes, and implement corrective solutions Deliver basic user training on the Capture Professional software and related components Document all support activities, maintenance procedures, and system configurations Support integration and connectivity between capture components and database systems Ensure compliance with departmental hardware/software standards and participate in system updates
Required Skills and Qualifications:
Minimum of 1 year of recent experience in a technical support or system administration role focused on ECM capture solutions Hands-on experience installing and supporting: Capture Professional Microsoft Windows and Windows 2003 Server Microsoft Office Suite (Standard) Microsoft Internet Explorer Database connectivity tools Strong troubleshooting skills in desktop/workstation environments Familiarity with TCP/IP networking protocols and department-level IT standards Ability to communicate technical information clearly and effectively to both technical and non-technical users Strong documentation and organizational skills
Preferred Qualifications:
Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field Experience supporting ECM systems in public-sector or large enterprise environments Exposure to scanner hardware configuration and capture workflow design Thanks & Regards, Adarsh Mallik | IT Recruiter LinkedIn | 3322307193 CENTSTONE
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