IT Solutions Technician Position Available In Madison, Alabama

IT Solutions Technician GigaParts – 4.0 Huntsville, AL Job Details Full-time $28 – $35 an hour 2 days ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Life insurance Qualifications Desktop support Management Computer networking experience (3-5 years) Software troubleshooting BMC Remedy Heavy equipment operation Mid-level Firewall Driver’s License Computer hardware Computer management Network protocols IT support Computer networking Network support IT 4 years Communication skills CompTIA A+ Help desk Network security VPN Full Job Description Job Summary We are seeking a skilled client-facing, on-site IT professional with at least 4 years of recent hands-on experience installing, configuring, and troubleshooting networking hardware and network infrastructure in client evironments. You’ll represent our company on-site, working directly with clients to set up hardware, run wiring, configure firewalls/routers/VPNs, and ensure full functionality. You must be comfortable working in diverse physical environments, lifting heavy equipment, and being the technical expert at the client’s location. You’ll be the face of our company —someone who can explain solutions clearly to clients, troubleshoot on the spot, and take ownership of full system implementations. Responsibilities Deploy and maintain IT solutions that meet client needs and security standards Install and configure networking hardware: switches, routers, firewalls, VPNs Run network cabling , mount hardware, set up racks, and ensure complete functionality Troubleshoot and resolve connectivity issues, system performance, and network traffic Coordinate IT projects , track milestones, and meet client deadlines Train clients on system usage and provide written documentation Assist sales with technical recommendations Maintain disaster recovery, backup, and systems; Conduct regular maintenance checks on IT equipment to prevent potential issues before they arise. Stay updated on industry trends, tools, and technologies Utilize Remedy for tracking support requests and documenting solutions effectively. Maintain computer management processes to ensure optimal performance of all devices within the organization. Monitor and manage firewalls to ensure network security and integrity. Communicate effectively with team members and end-users to understand their needs and provide appropriate solutions. Requirements Proven experience in IT support or a related field with a strong understanding of computer hardware and software. Familiarity with desktop support practices and help desk operations is essential. Strong communication skills to interact effectively with users at all levels of technical expertise. Lift up to 75 lbs (with assistance) work in tight or elevated spaces (server rooms, ladders, crawl spaces) sit/stand for extended periods of time work in various indoor/outdoor environments Knowledge of firewall management and network security protocols is a plus. Ability to work independently as well as collaboratively within a team environment. A proactive approach to problem-solving with keen attention to detail. Valid Driver’s License.

REQUIRED

Extensive recent hands-on experience with hardware installation, configuring/testing networking equipment (switches, routers, firewalls, VPN), and troubleshooting network issues (4+ years). If you are ready to take on this exciting opportunity as an On-Site IT Technician, we look forward to receiving your application!

Job Type:

Full-time Pay:

$28.00 – $35.00 per hour Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Compensation Package:

Hourly pay

Schedule:

10 hour shift 8 hour shift Day shift Monday to Friday On call Weekends as needed Application Question(s): Do you have at least 4 years of recent, hands-on experience installing, configuring, and troubleshooting networking hardware and infrastructure in client environments GigaParts is a Drug Free Workplace. Will you submit to a drug test through hair and urinalysis prior to employment? If the position requires driving while on duty, will you submit to a driving record check? GigaParts participates in E-Verify. Are you legally authorized to work in the United States? Have you ever been convicted of a felony? Ability to

Commute:

Huntsville, AL 35806 (Required)

Work Location:

In person