Lead IT Technician Position Available In Morgan, Alabama
Tallo's Job Summary: The Lead IT Technician position at Calhoun Community College in Tanner, AL involves advanced technical administration and support of PC hardware, software, and peripheral equipment. Responsibilities include analyzing technology needs, testing, debugging, and maintaining classroom technology. The salary for this position is $50,680 to $68,169 per year, with full-time hours Monday through Thursday 7:45 a.m. to 5:15 p.m. and Friday 7:45 a.m. to 11:45 a.m. Qualifications include a Bachelor's degree in a related field or equivalent experience in IT support.
Job Description
//# Lead IT TechnicianSalarySee Position DescriptionLocationTanner, ALJob TypeFull-TimeJob Number06092College/DivisionCCC-605010-Computing SupportOpening Date04/24/2025Closing Date5/8/2025 4:00 PM CentralCampus LocationCalhoun Community College
- Description
- Benefits## Position SummaryThis is an advanced technical administration and support position involving operation and support of PC hardware, software, and peripheral equipment.
The position also supports desktop imaging. It is responsible for analyzing technology needs, testing, debugging, and documenting software and hardware configurations, and maintaining classroom technology for all campus locations.
Salary:
Appropriate placement on ACCS Salary Schedule E1, Grade 2: $50,680
- $68,169
Work Hours:
Monday through Thursday, 7:45 a.m.
- 5:15 p.m.; Friday 7:45 a.m.
- 11:45 a.
m.
Applicants must meet the minimum qualifications and must submit a complete application packet to be considered. A complete application consists of the following
- Online application
- Current rsum
- Copy of college transcripts (Transcript of college work verifying degree requirement; must include degree awarded and date confirmed.
Unofficial transcripts will be accepted before the deadline, but official transcripts must be received if employed.)Application materials must provide documentation that the applicant meets all minimum qualifications.
Applicants must provide information from previous employers documenting full-time related work experience if an offer is made.## Essential Duties and Responsibilities1. Assists Technical Director with decisions regarding personal computer hardware and software purchases2. Serve as Lead IT Technician for all College campuses.3. Lead peers with duties and assignments with the ability to prioritize assignments.4. Assigns, directs, and maintains schedules of Part-time IT workers5. Install personal computer hardware and software including unpacking, testing, transporting to user site, and interfacing to network and/or main computer system.6. Imaging large groups or supporting said imaging using applications such as MSCM, Acronis, Ghost, etc.7. Maintenance and setup of licensing servers supporting instructional departments use of specific software such as SolidWorks, SolidEdge, etc.8. Respond to user problems; assist in identifying computer software and hardware malfunctions and in initiating corrective action to maintain workflow.9. Assist in supporting the network including installation and troubleshooting of appropriate cabling.10. Provide technical support of the Student Technology Support Center in relation to student devices and loaner devices.11. Provide audio and video support as required.12. Provide Help Desk support as required on a regular basis.13. Promote positive and productive relationships with service areas, businesses, industries, and agencies.14. Create preventive maintenance procedures to insure quality performance and detect early warning signals.15. Develop, write, test, and document programs within the scope of knowledge and authority.16. Institute corrective action where required, within the scope of knowledge and authority.17. Establish standards and practices that encourage effective resource utilization.18. Recognize and acknowledge quality work, commitment to customer service, creativity, and initiative.19. Promote positive and productive relationships with service areas.20. Other duties as assigned by appropriate supervisor. 21. Perform all duties with professionalism.## QualificationsA minimum of a Bachelors degree in a CIS/MIS or a related field from an accredited institution and a minimum of one (1) year job related experience supporting audio video and/or installing PC hardware and software, network cabling and supporting users isrequiredORa minimum of a high school diploma or equivalent and a minimum of five (5) years experience and special skills in supporting audio video and/or installing PC hardware and software, network cabling and supporting users isrequired.
Preference will be given to candidates who can demonstrate through their experiences and accomplishments:
Effective oral and written communication skills.
Experience and knowledge of enterprise level Desktop Imaging.
Demonstrated experience in hardware resolution.
Demonstrated experience in software resolution.
Demonstrated experience in network technology.
Working knowledge of audio video technology.
Working knowledge of data processing
