Part-Time HelpDesk Technician (Evening Shift) Position Available In Alachua, Florida

Part-Time HelpDesk Technician (Evening Shift) MSP Gainesville Gainesville, FL 32607 MSP on Tower Road –

Gainesville, FL Hours:

Monday-Friday, 4:45 PM-9:00 PM (EST)

Compensation:

Starting at $20/hr (negotiable based on experience and fit) Location is on Newberry and Tower Road About Us We believe in building a future-focused IT environment where talent thrives. We offer a modern, fast-paced workspace designed to inspire excellence, innovation, and personal growth. If you’re someone who takes pride in your work and is hungry to learn, this is more than a job — it’s the start of a career. If you can deliver Fast Friendly First Time Fix, you may be the perfect candidate for this opportunity. Position Overview We’re looking for a reliable, dependable student or tech-savvy professional to join our HelpDesk team during the evening shift. You’ll play a vital role in supporting clients, resolving issues, and learning real-world IT skills — all while working in a beautiful, high-tech office environment. We do not get many tickets afterhours, but this position allows the Team that works during the day to have some time with their Families and Friends for a Work Life Balance. Responsibilities Monitor and promptly respond to incoming HelpDesk tickets or calls, that according to our after-hours policy, receive support or wait till the next business day. Prioritize, troubleshoot, and resolve urgent technical issues. Escalate if the issue requires L3 support. Clearly document ticket resolutions and escalate complex problems when needed. Maintain a professional and client-focused demeanor in all communications Manage time efficiently to handle multiple tasks independently What We’re Looking For Currently enrolled student or Tech Savvy person in IT, Computer Science, or a related field (preferred) Excellent verbal and written communication skills Detail-oriented with strong organizational habits A self-starter who takes ownership and responsibility A genuine interest in technology, IT support, and problem-solving Why Us?

Modern Office Environment:

Bright, clean, professional — an inspiring place to work.

Fully Stocked Kitchen:

Snacks, drinks, and special requests always welcome!

Flexible Downtime :

Complete homework or personal development tasks when ticket volume is low.

Real Hands-On Learning:

Gain direct experience in IT support and client interaction from a Leading MSP.

Professional Growth:

Opportunity to develop skills, earn future references, and grow within the company. How to Apply Please send your resume along with a brief introduction about yourself , your relevant experience, and why this opportunity interests you. Resumes sent without the brief intro will not be considered, so don’t waste your time just uploading that resume, separate yourself from the pack and get noticed as someone who follows the details. We’re excited to meet talented, ambitious people ready to level up. Come grow with Us— where your future in technology begins. Good Luck !!!!

Job Type:

Part-time Pay:

From $20.00 per hour Expected hours: 21 per week

Benefits:

Professional development assistance

Schedule:

Evening shift Monday to

Friday Work Location:

In person