Network Operator/ Network Technician – Need Locals ( Remote + Onsite ) — NIGHTSHIFT REQUIRED Position Available In Escambia, Florida

Salary Not Available Network Operator/ Network Technician•Need Locals ( Remote + Onsite )•

NIGHTSHIFT REQUIRED

Zillion Technologies

Location:

Pensacola, FL•32534
Positions available: 1
Job #: jo_1881252162

Source:

Dice.com

Posted:

4/18/2025

Web Site:

www.dice.com

Job Type:

Contract, Full Time (30 Hours or More) Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Job Description Help for Partial Job Description. Opens a new window. Job Description Help for Partial Job Description. Opens a new window.
Job Details

THIS IS A DIRECT BANKING CLIENT REQUIREMENT

! Those authorized to work without sponsorship are encouraged to apply please. Reach Shaily Sharma•|| 908-CALL-487-NOW-4334

Network Operator/ Network Technician Location :

Remote and Onsite ( Pensacola, FL )

Duration :

1 years plus Long term ongoing plus extensions Pensacola/ Hybrid approximately 50%
•This role is

Night Shift:

Hours 1800 to 0600 CST (Central Standard Time) Rotating 12-hour shift in GPO. Weeks start on Sunday Saturday. One week would be Sun, Wed, Thu. 2nd week would be Mon, Tue, Fri, Sat.

Training Information:

Once hired, there is a 2-week Onboard Training process in which the candidate will be required to be on campus each day during this period.
First week of training period will be conducted Monday through Friday from 0930 1800 CST. Second week of training period will be conducted Monday through Friday from 1800 0230 CST.
In addition, once the training has been completed, the candidates are expected to be onsite at least two days per week. If they are remote or traveling to site, they are expected to be Onsite two days per week and not late for shift turnover. Coordinates, monitors, administers, and services technical environments. Completes implementations, carries out integration activities, and provides operational support for technical environments. Monitor enterprise systems and network to ensure continuous availability. To independently troubleshoot, resolve and escalate incidents and problems when detected. To interface with vendors and ensure appropriate resolution during system outages, change windows or periods of reduced performance. Perform routine tests and maintenance of assigned systems, networks and peripheral equipment. Responsibilities
Monitor enterprise network for system performance and availability.
Monitor Moogsoft AIOps, and other consoles, monitoring tools or dashboards to ensure optimum performance within the environment
Detect, isolate, diagnose, record, escalate and resolve operational issues, incidents and outages within agreed timeframes
Create and update incident and change tickets daily using ServiceNow
Accurately report all actions taken when managing alerts on events
Interface with other ETS support teams and/or vendors to resolve enterprise system outages or periods of reduced performance, in accordance with established policies and procedures
Monitor alerts during change windows to ensure that service is restored
Perform routine tests of assigned systems and report test results
Assist other ETS staff in testing system/applications
Track and report all branch related outages and service interruptions Qualifications All required unless otherwise noted
2+ years of enterprise network monitoring experience
Working knowledge of IT terminology, network topology, commands and device relationships
Working knowledge of technical inter-relationships between software/hardware and desktop/ LAN/ Host systems
Experience in problem resolution including determining root cause, scope and scale of issues
Experience with validating system availability and performance
Experience with enterprise system monitoring tools such as LogicMonitor, Splunk, Moogsoft, SolarWinds
Research, analytical, and problem solving skills
Effective skill exercising initiative and using good judgment to make sound decisions
Effective skill in producing desired results and achieving goals and objectives
Effective skill supporting a global 24/7, member/customer focused services operation
Effective verbal and written communication skills
Ability to respond quickly and accurately in high pressure situations
Ability to effectively manage tasks and job duties with shifting priorities
Ability to document and apply policies, standards and procedures
Ability to work independently and as part of a team
Other duties as assigned Thanks, Shaily Sharma Zillion Technologies Inc. Asst. Director Talent Acquisition Reach Shaily Sharma•|| 908-CALL-487-NOW-4334 Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity. Additional Information Help for Additional Information. Opens a new window. Additional Information Help for Additional Information. Opens a new window.
Skills Microsoft Windows Technical support Upgrades Desktop support helpdesk Technical training Adaptability Communication skills Customer service Microsoft Office Microsoft Windows 7 Multitasking Operating systems Printer support ITIL ServiceNow customer support technical issues troubleshooting AIOps Research Splunk problem resolution problem solving problem solving skills written communication Cisco Cisco routers Ethernet Frame Relay

RS23 2 SDLC TCP / IP WAN

firewalls preventative maintenance technical positions switches Help for Employer Information. Opens a new window.