Technology Support Specialist I Position Available In Lake, Florida

Technology Support Specialist I
Lake-Sumter State College
in Clermont, FL

Apply Now Type:

Full-Time

Salary:

$42,000.00 Annually

Posted:

06/24/2025

Category:

IT Support and Training Salary:

$42,000.00

Annually Job Number:

2526-00006

Department:

Information Technologies Opening Date:

06/23/2025 Job Summary Assist the Systems Administrator III/Director of Technology Infrastructure & PC Support in multi-campus support of Personal Computer hardware, user support, communications, and networks. Required to travel, work flex time, and be available for rotation of on-call hours. Responsible for demonstrating LSSC’s core values of Caring, Communicating, Collaborating, and Celebrating when interacting with students, employees, visitors, and community members. Essential Duties & Responsibilities
Troubleshoot, resolve issues, and maintain the college’s computers, laptops, printers, and peripheral equipment.
Provide user support for college-wide systems, including software, hardware, and network infrastructure for computer classrooms, faculty, and staff, as well as imaging and deployment of college computers and laptops.
Install and assist with the maintenance of network equipment, Support classroom technologies, including software and hardware.
Install, maintain, and diagnose server applications and services. Install and maintain phone systems and hardware.
Assist with configuration of VLANS, Responsible for software licensing, hardware inventory, and related equipment.
Oversee student assistants, manage and maintain desktop policies on the network.
Stay current with technology trends in both educational and business environments.
Perform other duties as assigned.
Knowledge, Skills, & Abilities
Detailed knowledge of current PC technology, including installation, repair, and network support.
Knowledge of network cabling, basic knowledge of Windows Server operating systems, basic knowledge of Audio-Visual equipment, and Active Directory.
Intermediate knowledge of Windows Desktop Operating systems.
Skills to troubleshoot and diagnose hardware, software, and user issues.
Skills necessary to maintain Windows Servers, including backups and routine maintenance.
Skills necessary to maintain a phone station with a phone switch.
Ability to interface with vendors to solve complex issues.
Ability to communicate clearly among peers and the user community.
Ability to document all procedures and processes accurately and keep them up to date.
Ability to follow up on uncompleted tasks.
Minimum Qualifications & Education

Required:

HS diploma or GED
Minimum 12 months working in PC repair, network support, PC programming, and PC software support. Exceptions can be approved by the VP of Technology Innovation.

Preferred:

Associate’s degree in a related field preferred.

MINORITY APPLICANTS ENCOURAGED. AN EQUAL ACCESS/EQUAL OPPORTUNITY INSTITUTION.

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