Client Technologies Technician Position Available In Miami-Dade, Florida

Client Technologies Technician Radiant Digital Florida City, FL 33034

Overview Position:

Client Technologies Technician, Location :

Florida Duration:

03 months(with a possible one (1) year renewal term not to exceed 12 months)

General Experience Expectations:

• Typically has three (3) to five (5) years of IT work experience with demonstrated working knowledge of the basic hardware and software products and problem-solving and troubleshooting skills.

Required Qualifications:

The Department’s OIT is seeking an experienced Client Technologies Technician. A high school diploma, its equivalent, or two (2) years of equivalent work experience is required. Relevant experience may be substituted for education on a year-for-year basis, when applicable. The Department requires the following experience, skills, and knowledge for this position: 1. Two (2) or more years of experience in the provision of Tier 2 Customer Support for desktop computers, printers, scanners, etc.; 2. Experience installing, troubleshooting, and supporting desktop applications and operating systems, including Windows Operating System (OS), Office, Outlook, and Internet Explorer; 3. Experience installing and troubleshooting computer hardware and software, including PCs, printers, and peripherals in both a network and standalone environment; and4. Possess a valid Driver’s License.

NOTE:

In addition to the above list, the selected Candidate must successfully complete a Level II Background Check.

Preferred Qualifications:

The Department prefers the Candidates to have the following experience, skills, and/or knowledge for this position: 1. Experience solving computer problems over the phone, including troubleshooting PC and peripheral-related problems; 2. Knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP) protocols; 3. Experience with installing and troubleshooting 3270 emulation software; 4. Experience installing, diagnosing, and repairing hardware to include, but not be limited to, hard drives, Random Access Memory (RAM), processors, Compact Disc Rewritable (CD-RW), Digital Versatile Disk Rewritable (DVD-RW), multimedia kits, and other peripherals; 5. Experience using imaging software for deploying desktop PCs; 6. Experience providing Voice Over Internet Protocol (VoIP) phone support; 7. Experience providing Virtual Private Network (VPN) client support; 8. Experience working for a criminal justice agency; 9. Knowledge of IT standards in a criminal justice environment; 10. Experience supporting end users in a criminal justice environment; and 11. Ability to work independently and communicate effectively.

Job Type:

Contract Schedule:

8 hour shift Monday to

Friday Work Location:

In person