Mac Support Technician Position Available In Miami-Dade, Florida
Tallo's Job Summary: The Mac Support Technician position requires a candidate with Apple Certified Support Professional (ACSP) certification and at least 3 years of hands-on Mac Support experience. Experience with JAMF PRO (Casper suite) administration is essential. Responsibilities include installing, configuring, and troubleshooting macOS clients, diagnosing hardware issues, and providing L2 level Mac support remotely. Strong knowledge of MacOS concepts and ITIL Process & Practice is necessary. Dice is recruiting for this position.
Job Description
Mac Support Technician
Job Description:
Candidate with Apple Certified Support Professional (ACSP) Preferred.
Should have minimum 3 years of hands-on experience in Mac Support and administration.
Should have minimum 1 year of hands-on experience in
JAMF PRO
(Casper suite) administration.
Should possess Strong knowledge and understanding of MacOS concepts.
Should demonstXX fault finding philosophy.
Should be thorough in Installing, configuring and troubleshooting macOS Clients.
Should diagnose Mac hardware issues and ready to provide L2 level Mac support remotely.
Should create Jamf policies & configuration profiles in JAMF Pro (Casper).
Should create Self Service policies and customizations.
Should hold strong knowledge on Jamf (Casper) Scoping.
Should create Mac application packages using Composer, Packages, etc.
Should handle mass deployments through
JAMF PRO
(Casper).
Should have experience in using Mac Terminal commands and have bash shell scripting knowledge.
Should Possess good knowledge in ITIL Process & Practice.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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Dice Id:
10516350
Position Id:
2025-211231
