Network Operations Center (NOC) Technician Position Available In Fulton, Georgia

Network Operations Center (NOC) Technician Avion Networks•3.0 Alpharetta, GA Job Details Contract $23•$31 an hour 12 hours ago Qualifications TCP Software troubleshooting LAN Mid-level Industrial equipment troubleshooting VLAN Mainframe WAN EtherNet/IP Network support technician experience IP networking Linux TCP/IP Automotive diagnostics 2 years Communication skills

Full Job Description Job Description:

This is a Network Operations position. Network Operations Network technicians require the understanding of

WAN / LAN

networks, routing fundamentals and knowledge of transmission principles. This position requires the ability to diagnose and troubleshoot issues with switches and routers. Responsible for monitoring and responding to events / incidents related to the network and servers. Requires strong troubleshooting skills to interpret error messages and resolve network and server incidents. Respond to incoming calls from Help Desk representatives and support teams to assist with resolving incidents. Demonstrate the ability to take action to stabilize or failover network / application connectivity to normalize the environment. This position supports daily operational procedures to maintain 24×7 environment service levels. Demonstrate the ability to identify network alerts, determine appropriate actions, and follow / execute standard operation procedures. This position delivers internal and external customer support and interacts with hardware vendors to resolve issues. Must demonstrate good communication and documentation skills.

Technical skills required:

Strong knowledge of

WAN / LAN

networks and related hardware, TCP/IP, Windows, LINUX and MQ. The Senior Console Operator monitors and responds to events on consoles and troubleshoots and resolves mainframe and production control incidents. He/She responds to incoming calls from Information Services (I.S.) Help Desk representatives and support teams to assist with resolving incidents and events. This position implements standard procedures and manages incidents in the production environment. He/She maintains knowledge of critical applications and error recovery procedures. This position supports daily operational procedures to maintain 24×7 environment service levels . He/She interprets computer generated messages, determines appropriate actions, and follows standard procedures. He/She implements production system schedules changes to successfully complete and adhere to the change control guidelines. This position delivers internal and external customer support and interacts with vendors to resolve issues. The position does not require traveling in personal vehicle.

Note:

The shift rotates every 4 months between first and second shift. (06:30 am•03:15 pm, 02:30 pm•11:15 pm)

Job Type:

Contract Pay:

$23.00•$31.00 per hour

Schedule:

Monday to Friday Weekends as needed

Work Location:

In person