Computer Operations Technican Position Available In Wake, North Carolina
Tallo's Job Summary: This Computer Operations Technician role in Phoenix, Arizona, offers a 6-month contract to hire with a Panama schedule. Responsibilities include monitoring mainframe systems, network operations, and responding to incidents. The position requires strong communication skills, batch scheduling experience, and technical support for IT staff and business personnel. The employer, TSG, is an equal opportunity employer.
Job Description
Job Title
- Computer Operations Technician
Start Date - ASAP
Interview Process - 2 Rounds
Location:
Phoenix, Arizona (HYBRID
- PANAMA
SCHEDULE
)
Job Duration
- 6-month contract to hire
Shift Details:
Panama schedule. Week 1 (starting on Monday) 2 on, 2 off, 3 on. Week 2: 2 off, 2 on, 3 off.
Flexible hours from 8am
- 10 pm MST
Job Details:
This position provides daily operational support within the Bank’s Command Center. Monitors and operates the mainframe, ATMs, network, and open systems to facilitate ongoing functionality and efficiency. Ensures online network, operation, and batch production schedules are continuously met. Responds to monitored events, incidents, and reported issues. Supports the assigned shift by facilitating workflow, overseeing hardware and software resources, and reducing operational risk. Provides technical assistance to Information Technology support staff and business personnel both inside and outside of normal operating hours. Day to
Day Details:
4
- 12 hr shifts. Nights or Days
Night - Mainframe/Batch Orientated
Day - Mainframe, Batch + Incident Management, High Call Volume
100-150 calls per day
Strong Communication Skills
Networking
Mainframe Batch scheduling - Control M, CA Autosys, TWS, Zeke
Incident Management - System outages, digital Banking outage, Infrastructure network issues, Bridge Calls, ATM Support.
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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