IT Deployment Technician Position Available In Strafford, New Hampshire

IT Deployment Technician (part of Eight Eleven Group) 4.0 4.0 out of 5 stars Dover, NH 03822

Position:

IT Deployment Technician –

TDR Location:

On-site, Dover, NH Duration:

4-month contract with chance of extension

Start:

February 24th As a TDR Field Technician, you will be responsible for working on-site with your field support team to upgrade our clients’ IT Infrastructure in preparation for their Epic system Go-Live. The Field Support teams will be responsible for: PC & Printer refreshes, Environment Device Mapping, Running Epic Application Test Scripts, Interacting with Clinical & IT staff, and Troubleshooting Ad-hoc IT support issues. For the duration of the project, you will report up to Medasource Project Managers, Team Leads and our Clients Leadership team.

Minimum Qualifications:

4+ years of IT Desktop support or Field Technician experience Ability to provide customer service in a fast-paced healthcare environment Experience with PC set up or relocation, PC refreshes, or deploying new IT equipment – all facets of desktop deployment Knowledge of Windows operating systems and standard networking protocols (including TCP/IP and Ethernet) Must have reliable transportation and be able to travel to hospitals, clinics, and outpatient facilities in greater Boston area (mileage expenses will be reimbursed) Must be flexible to work overtime hours as needed throughout projects Prior Epic/EMR or Healthcare experience is preferred

Responsibilities:

Provide excellent on-site customer service and support to all end-users Work closely with project management and Epic application teams to understand Field Service support needs – complete desktop deployment Travel to site-specific hospitals and clinics to support the device mapping, hardware refresh, and Epic “TDR” script testing to ensure correct application installation Troubleshoot and support clinical, business, and IT staff on Ad-Hoc basis

Schedule:

Expected work schedule is Monday-Friday 8-5, 45 hour work weeks Candidates will need to be flexible around weekend hours Travel will be necessary to support hospitals and clinics in the

Dover, NH Job Types:

Full-time, Contract, Temporary Pay:

$25.00 per hour Expected hours: 40 – 45 per week

Benefits:

Dental insurance Health insurance Vision insurance

Schedule:

8 hour shift Day shift Monday to Friday Ability to

Commute:

Dover, NH 03822 (Required)

Work Location:

In person