Information Technology Associate Position Available In New York, New York

Information Technology Associate
New York, New York
Technology
6943 Job Description
Application Notice
We encourage you to thoughtfully by selecting one position that best matches your qualifications and interests. You may submit up to two active applications at a time. Please consider your location choice carefully—we rmend ing w you envision building your future.
The Firm
Unlock the Boundless Horizons of Tax, Valuation, and Business Expertise with Andersen!
At Andersen, we don’t just offer a career; we provide a thrilling expedition into the world of Tax, Valuation, and Business Advisory. We stand as a trailblazing force with the most extensive global presence among professional servicesanizations. You’ll embark on a journey that transcends the ordinary, working with extraordinary clients spanning every industry, regardless of their size, because at Andersen, we are free from independence-related constraints that may hinder other firms.
But that’s not all; we’re more than just apany; we’re amunity that thrives on diversity, inclusivity, and collaboration. Our focus is on your development helping you flourish as leaders, colleagues and trusted advisors. We equip you with world-class education, immersive experiences, and invaluable mentorship to support your rise to the top.
We believe in your potential and invest in it to build a legacy that extends beyond your wildest dreams. Bring your ambition, your entrepreneurial spirit, and your burning desire to be the best. Your future mirrors the limitless possibilities of our future. Join us at Andersen, and together, let’s write the story of your success!
The Role
This position is part of the overall Andersen Tax Operations team. Primary responsibilities will be to respond to Andersen Tax help desk tickets, troubleshoot technology issues and work on various projects which will require clear understanding of Microsoft Windows Server.
Demonstrate a high level of client service and participate in Desk ticket management.
Provide support to systems users on a variety of issues with internal and external applications.
Identify, research, and resolve basic toplex technical problems.
Provide advanced trouble shooting to support employees.
Manage on-going deployment, updates and prioritization of various application upgrades or development.
Handle various IT projects on an ad hoc basis.
Administer new hire technology needs.
Install, configure and maintain personalputers, Windows networks, Apple workstations, file servers, network cabling, and other related equipment, devices and systems; add or upgrade and configure disk drives, ers and related equipment.
Perform and/or oversee software and application installation and upgrades.
Troubleshoot networks, systems and applications to identify and correct malfunctions and other operational difficulties.
Develop and conduct various training and instruction for system users on operating systems and other applications; assists users in maximizing use of networks andputing systems.
Provideputer orientation to new and existingpany staff.
Manages multiple on-going projects.
Willing to participate in an on-call rotation.
Must be available after business hours to address critical issues and/or deployments.
Compensation and Benefits
Our firm offerspetitive basepensation, benefits package, and a discretionary employee bonus program for eligible employees based on individual and firm performance metrics per the defined program guidelines. For individuals hired to work in New York City, the expected salary range for this role is $66,500.to $85,000.; the actual salary offer can vary based upon employee qualifications.

Benefits:

Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our firm’s 401(k) plan upon hire. We offer paid time off, beginning at 160 hours annually and provides twelve paid holidays throughout the calendar year. For a full listing of benefit offerings, please visit andersen/careers/faqs.

Compensation:

In addition topetitive basepensation, our firm offers annual discretionary bonuses based on firm and individual performance and other forms of discretionarypensation that would be offered to the hired applicant in addition to their established salary range scale.
The Requirements
Bachelor degree in Information Technology preferred; Bachelor degree in Business acceptable; applicable certifications acceptable;
Minimum overall GPA of 3.0 required;
Up to 2 years of relevant work experience;
Experience with Windows 7, Windows XP, MS Office, Mobile Devices and PC Hardware;
Basic working knowledge of Windows Server, 2003 and 2008 required;
Exceptional interpersonal skills and a natural facilitator;
Solidmunication skills, both written and verbal;
Strong attention to detail, flexibility, able to handle multiple tasks in a high pressure, deadline-oriented environment; stronganizational skills;
Self-starter with the initiative to seek out opportunities and ability to work successfully in a fast-paced, high-pressure environment;
Ability to interact with and gain the respect of all levels of internal personnel; and
Basic understanding of networking including

DHCP, DNS, TCP/IP

Required to work in the New York City office 3 days a week.
Applicants must be currently authorized to work in the United States on a full-time basis upon hire. Andersen will not consider candidates for this position who require sponsorship for employment visa status now or in the future (e.g., H-1B status).
Andersen Tax wees and encourages workforce diversity. We are an equal opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to race, color, national origin, ancestry, religion, sexual orientation (including gender identity and gender expression), mental disability, physical disability, sex/gender (including pregnancy, childbirth, and related medical conditions), age, marital status, military status, veteran status, genetic information, or any other characteristic protected by federal, state or local laws or regulations. All qualified individuals, including those with criminal histories, will be considered in a manner consistent with the requirements of applicable state and local laws. Additionally, we make every effort to provide reasonable amodations to qualified individuals with disabilities. Refer