Network Technician Position Available In Aiken, South Carolina

Network Technician
Aiken County Public Schools

TECHNOLOGY

– Aiken, South Carolina This job is also posted in Aiken County Public School District
Job Details

Job ID:

5216116

Application Deadline:

Jun 13, 2025 11:59 PM (Eastern Standard Time)

Posted:

Jun 4, 2025

Starting Date:

Immediately
Job Description

Position Title:

Network Technician

Department:

Technology

Reports To:

Director of Network Operations

FLSA Status:

Exempt

SUMMARY:

Under general supervision, the Network Technician plays a crucial role in the installation, maintenance, and troubleshooting of the district-wide network infrastructure. This includes wired and wireless networks, network hardware, cabling, VoIP systems, and related software. The Network Technician provides essential technical support for network connectivity and performance, assists with server and switch maintenance, ensures system integrity, and contributes to the overall stability and efficiency of the district’s technology services. This role supports Network and System Administrators and collaborates with other technology staff to provide a reliable technology environment for all users.

ESSENTIAL

DUTIES and

RESPONSIBILITIES

Network Implementation & Maintenance:

Install, configure, and maintain network hardware including routers, switches, firewalls, wireless access points, UPS devices, and associated peripherals across all district sites.
Install, terminate, test, and troubleshoot network cabling infrastructure (e.g., Ethernet, fiber optic) according to industry standards and district guidelines.
Assist with the maintenance of network servers, including hardware checks, component replacement, and basic software configuration under the guidance of administrators.
Perform routine maintenance, firmware updates, and patch management for network devices to ensure optimal performance and security.
Install, configure, and support VoIP phones and related systems, troubleshooting call quality and connectivity issues.

Troubleshooting & Support:

Provide timely and effective technical support to end-users, Technology Specialists, and Computer Technicians for network connectivity issues, including diagnosing problems with networked printers, computers, and other devices.
Troubleshoot network performance issues using diagnostic tools (e.g., ping, traceroute, cable testers, network analyzers) and escalate complex problems to senior staff as appropriate.
Respond to network outages and service disruptions, working to restore connectivity efficiently.
Follow established procedures for logging, tracking, and resolving hardware and software problems using a helpdesk or ticketing system.

System Integrity & Documentation:

Perform system integrity checks and assist in maintaining protection against network threats, including computer viruses, under the direction of security personnel.
Maintain accurate and detailed documentation of network configurations, cabling layouts, IP addressing schemes, inventory, and troubleshooting procedures.
Assist with the development and maintenance of district databases related to technology assets, service agreements, and work orders.

Collaboration & Professional Development:

Collaborate with Network Administrators, System Administrators, and other technology staff on projects, installations, and system upgrades.
Support the Lead Technology Specialist and senior administrators with assigned tasks related to network hardware, software, and infrastructure projects.
Continuously develop and maintain proficiency with current and emerging network technologies, hardware, software, and telecommunications solutions through self-study, professional development, and training.
Advise on and provide technical input for identifying, acquiring, and implementing future technology purchases and uses.

Specialized Support:

Install, configure, and troubleshoot interactive panels/boards, projectors, and related A/V equipment, assisting with their network integration.
Install and support electrical components related to technology installations, including power distribution, AC/DC power considerations, and appropriate cabling for IT equipment, adhering to safety standards.

General Responsibilities:

Communicate effectively with school and district personnel regarding technical issues, solutions, and project status.
Attend and conduct training sessions as required.
Maintain detailed records of work performed and issues resolved.
May be required to drive a company or personal vehicle to perform job duties at various district locations.

JOB SPECIFICATIONS

EDUCATION and/or

EXPERIENCE

High school diploma or GED equivalent required. Associate’s degree or vocational training in Networking, Information Technology, Computer Science, or a related field is preferred.
Minimum of two (2) years of hands-on experience in network support, including installation, maintenance, and troubleshooting of network hardware (routers, switches, WAPs), cabling, and TCP/IP protocols.
Experience in a K-12 school district or similar public sector environment is a plus.
Demonstrable knowledge of network operating systems, network monitoring tools, and diagnostic utilities.
Experience with electrical concepts and safety precautions related to IT equipment installation is desirable.

CERTIFICATES, LICENSES, REGISTRATIONS

A valid driver’s license with an acceptable driving record is required.
CompTIA Network+ certification is highly preferred.
Cisco Certified Network Associate (CCNA) or similar industry-recognized networking certification is a plus.
Successful attainment or renewal of either CCNA, CCNP, or CompTIA Network+ certification is required within the first eighteen (18) months of employment and must stay valid during employment.

SUPERVISORY RESPONSIBILITIES

Not applicable

LANGUAGE SKILLS

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, complex technical documentation, instructional manuals, safety rules, operating and maintenance instructions, and governmental regulations. Ability to write comprehensive reports, business correspondence, system documentation, and procedure manuals. Ability to effectively prepare and present technical information and respond to questions from groups of administrators, staff, vendors, and the general public.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in units of measurement, using whole numbers, common fractions, and decimals. Ability to work with mathematical concepts such as probability and statistical inference and in the display and interpretation of data. Ability to apply concepts of statistical analysis, fractions, percentages, ratios, and proportions to practical situations, including system capacity planning and budget management.

REASONING ABILITY

Ability to interpret and apply common sense understanding in carrying out complex instructions furnished in written, oral, diagram or schedule form. Ability to analyze complex information, identify critical issues, and use logic to address work-related issues and problems, often involving multiple integrated systems. Ability to solve practical problems and deal with a variety of concrete and abstract variables in situations where only limited standardization exists. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Strong analytical and problem-solving skills are essential for system design, troubleshooting, and security incident response.
OTHER SKILLS and

ABILITIES

Ability to perform duties with awareness of all district requirements, Board of Education policies, and relevant legal/regulatory mandates (e.g., data privacy).
Proficiency in installing, configuring, and troubleshooting network hardware (switches, routers, firewalls, wireless access points) and client devices.
Solid understanding of TCP/IP, DNS, DHCP, VLANs, and network security fundamentals.
Experience with network cabling standards and practices (e.g., TIA/EIA 568A/B, fiber optics).
Familiarity with VoIP systems and troubleshooting.
Knowledge of network monitoring and management software.
Ability to work independently with minimal supervision and as part of a team.
Strong customer service orientation and interpersonal communication skills.
Excellent organizational skills with the ability to manage multiple tasks, prioritize effectively, and meet deadlines.
Detail-oriented with a commitment to accuracy in work and documentation.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Physical demands require routine lifting of items weighing up to 50 pounds (e.g., servers, cameras, control panels), and occasional lifting/moving of items up to 75 pounds. Routine local travel between district sites is required; no overnight travel is required, with the exception of conferences or specialized training. Duties are conducted indoors and outdoors, sometimes in network closets or areas with varying environmental conditions. Duties require constant work with computers and monitors, and interaction with electronic and electrical equipment, creating possible eyestrain and requiring adherence to safety procedures. May require working at heights (e.g., on ladders for camera or speaker installation/maintenance) or in confined spaces.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk, listen, use hands to finger, handle, or feel, travel from building to other sites and/or reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The noise level in the work environment for this position varies. When presenting to a group or working in an office, the noise level may be moderate to relatively quiet. When working in server rooms, network closets, or during system installations, the noise level may be louder. Occasional exposure to dust or construction environments during system installations or upgrades.

TERMS OF EMPLOYMENT

12 Months (260 Days)
Level 119 Pay Scale
The terms of employment detailed in this job description are based on full time employment during the school year. Conditions of employment are adjusted for part time employees or individuals who are hired for less than an entire school year.

EVALUATION & DISCLAIMER STATEMENT

Performance of this job is evaluated annually according to Board Policy.
The information contained in this job description is for compliance with the American with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.
updated 2025

Position Type:

Full-Time

Salary:

$28.29 See salary schedule on home page
Job Requirements
Citizenship, residency or work visa required