IT Tech Support Position Available In Richland, South Carolina
Tallo's Job Summary: The ISD Global Support Technician at Persistent Systems in Hopkins, SC, is responsible for providing technical support to end users, troubleshooting and repairing computer systems and peripherals, and assisting with various IT projects. This contract role pays $22 - $25 per hour with benefits including health insurance and a 401(k). Qualifications include SCCM, SAP, ServiceNow, Active Directory, and 2 years of experience.
Job Description
IT Tech Support Persistent Systems Hopkins, SC Job Details Contract $22 – $25 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Qualifications
SCCM SAP
Mid-level ServiceNow 2 years Active Directory Full Job Description The ISD Global Support Technician is responsible for performing work across multiple areas (sites) and providing support to end users on a variety of issues. Identify, research, and resolve technical problems. Respond to escalated incidents as well as telephone calls, email, and chat requests for technical support from end users. Provide and is responsible for the setup, configuration, troubleshooting, analysis and repairing of computer systems, computer peripherals, mobile devices, and telephones. Install, operate, test, maintain, diagnose, and monitor computer and support equipment operations by utilizing advanced troubleshooting techniques and departmental procedures. Duties and Responsibilities (in the order of priority): Troubleshoot and repair personal computer equipment and mobile devices. Analyze user related problems to determine problem source. Notify appropriate personnel of problem source and assist in the resolution. Network monitoring, Change Coordination, and Configuration, Drawing Management, Hardware, and Software upgrades. Provide support for Infrastructure and System Upgrades, System Refresh, Outages, and various IT related projects. Installs and make changes to PC, peripherals, telephony, and printer devices. Support and Troubleshoot Video Conference equipment (Microsoft Teams).Provide support for Active Directory and hands on support and for servers and network equipment. Manage the local IT asset inventory, stockroom, and CMDB Assist in Virus Remediation and security incident response, as required. Develop/maintain standards, records, and procedures for installation of computer hardware and software Manage on call/afterhours support for responsible office locations (Where Applicable). Order computer peripherals and process invoicing using SAP / Ariba.
Job Type:
Contract Pay:
$22.00 – $25.00 per hour Expected hours: 40 per week
Benefits:
401(k) Dental insurance Health insurance
Schedule:
8 hour shift Monday to Friday Ability to
Commute:
Hopkins, SC 29061 (Required) Ability to
Relocate:
Hopkins, SC 29061: Relocate before starting work (Required)
Work Location:
In person
