Digital Product Innovation Analyst Position Available In Broward, Florida

Digital Product Innovation Analyst at DHL eCommerce
Digital Product Innovation Analyst at DHL eCommerce in Weston, Florida
Posted in Other 7 days ago.

Job Description:

DHL eCommerce
Equal Opportunity Employer/Disability/VET

Location:

Remote Office
Job Brief DHL eCommerce ships millions of packages every year. Come help us design, shape and advance the APIs and digital products that enable internetmerce. At DHL, our people are our greatest asset! Everyone’s contribution drives us to be the world’s #1 logisticspany. Certified as a Great Place to Work and as a Top Employer, we’re dedicated to fostering a positive, collaborative, and supportive environment for all. Ourmitment and engagement with Our People ensure we continuously build a workplace we’re all proud of. Plus, withpetitivepensation and exceptional perks, we make sure your personal life shines just as brightly as your career.

JOB SUMMARY

DHL eCommerce ships millions of packages every year. Come help us design, shape and advance the APIs and digital products that enable internetmerce. The Digital Product Innovation team is responsible for developing and executing the product strategy for DHL eCommerce Americas through best-in-class digital customer apps including APIs, web applications and other digital touchpoints. The ideal candidate is highly analytical and detail-oriented, canmunicate effectively, wants to learn, and understand theplexities of the emerce and logistics industries, and is able to effectively prioritize and advocate for changes that benefit DHL, our customers, and our partners.

ESSENTIAL DUTIES & RESPONSIBILITIES

As a Product Analyst on our Digital Product Innovation team, you will: Build an understanding of our customers, our business, and our industry. Assist in collecting and documenting business requirements, translating them into user stories, process flows, and technical specifications. Support the design of product and API features based on customer needs. Extract and analyze data to provide insights on product performance, customer usage patterns, and areas for improvement. Utilize data analytics tools to support decision making and product enhancements. Assist in the design, development and testing of API specifications. Ensure APIs are documented and meet business and technical requirements. Perform User Acceptance Testing (UAT) to validate that product features meet business requirements and provide a seamless user experience. Develop and maintainprehensive documentation for product features, user guides, and best practices. Assist customers and partners with integrating DHL products and APIs. Analyze and design product solutions that fit the internal and external system / organizational landscapes. Coordinate improvements and new offerings with our customer service, product and operations teams.

EDUCATION AND/OR EXPERIENCE

Bachelor’s degree or equivalent work experience (logistics-related orputer science-related a plus) 2

• 4 years of experience in the areas of emerce, product management or technology.

REQUIREMENTS/SKILLS

Basic familiarity with APIs, web services, REST API design, general RESTful design principles Some experience with API testing tools like Postman Exposure to data analytics tools such as Elastic/Kibana/Grafana Basic knowledge with SQL for data extraction and analysis Basic skills in Excel, PowerPoint, and Visio Good written and verbalmunication skills, with the ability to conveyplex information clearly and concisely. Knowledge of Project Management Tools such as Jira, Confluence Trello, or Asana. Ability to work effectively and collaborate with cross-functional teams.

PHYSICAL DEMANDS

Regular sitting at workstation for 25

• 75% of the work shift Frequent standing and walking As a Top Employer and leading logisticspany, at DHL eCommerce , we aremitted to helping you build a career you’ll love with benefits and incentives that support your personal and professional well-being: Competitive Pay Bonus Programs Retirement Savings
• 401k withpany match Medical, Dental, Vision, Well-being programs FSA/HSA availability Tuition Reimbursement Paid Time Off including vacation and sick time Company Paid Holidays and Floating Holidays Paid Parental Leave Employee Discount Program Employee Assistance & Work Life Program Short Term and Long-Term Disability Life Insurance Annual Salary of $62,457
• 99,900.

Thispensation range is provided as a reasonable estimate of the current starting salary range for this role. Factors that may be used to determine your actual salary may include but are not limited to your specific skills, your work location, how many years of experience you have, andparison to other employees already in this role. Back Share Equal employment opportunity, including veterans and individuals with disabilities.
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