Product Owner Position Available In Wake, North Carolina
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Job Description
Product Owner SoftPro – 3.4
Raleigh, NC Job Details Estimated:
$98.4K – $136K a year 12 hours ago Benefits Paid parental leave Health insurance Dental insurance Parental leave Vision insurance 401(k) matching Qualifications CI/CD Management DevOps Data analysis skills Mid-level 3 years SQL Analysis skills Project management Product management Software development APIs Agile Communication skills SDLC Stakeholder management Full Job Description SoftPro is the nation’s leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (
NYSE:
FNF), SoftPro’s technology solutions are used in thousands of law firms and title companies throughout the country and are an essential part of residential and commercial Real Estate transactions. SoftPro’s Headquarters is in Raleigh, North Carolina. SoftPro offers comprehensive health benefit offerings (medical, dental, vision, disability, etc.), 401k and Employee Stock Purchase Plans with company matching, as well as generous paid vacation time and paid parental leave. We have positions that are eligible to be 100% remote. Employees who live near our Raleigh, NC Headquarters can choose to work a hybrid (office/home) schedule. SoftPro has received national recognition for our excellent customer service and products and we were recently recognized as a 2025 Best Places to Work by the Triangle Business Journal! SoftPro has won this prestigious award 13 times since 2012! What are we looking for? SoftPro Custom Development team is seeking a Product Owner to join their team. The position can be located in Raleigh, NC offices/hybrid, or as a remote employee. If you are remote, you must be able to work East Coast hours. As a Product Owner on the Custom Development team at SoftPro, you will serve as the bridge between customer needs and technical execution. You will lead the delivery of custom integrations that drive measurable value for our clients and align with SoftPro’s strategic goals. This role requires a blend of customer empathy, technical fluency, and agile leadership to ensure successful outcomes across multiple teams. What will I do as a Product Owner on the Custom Development Team at SoftPro? Own your area of the product Lead and participate in all phases of the software development lifecycle for your assigned custom integrations. Maintain vision and clarity for your product area(s) as it relates to the overall product vision and mission. Serve as the subject matter expert for your integrations, ensuring alignment with customer workflows and business goals. Confidently demo your integrations to internal and external stakeholders. Collaborate with internal teams and external vendors to ensure seamless integration delivery. Review or create product integration design (lo-fi and/or hi-fi mockups) to ensure consistency for new features in your product integrations. Understand your customer Develop a deep understanding of customer workflows, especially those related to title and escrow processes. Organize calls and other interactions with your customers (internal and external) to identify needs and problems as well as to validate feature requirements and initial designs. Validate features to ensure they meet customer needs. Be the voice of the customer to the development teams. Own your backlog Maintain a groomed and prioritized backlog. Write clear, actionable user stories and acceptance criteria. Ensure backlog items are ready for development and aligned with roadmap priorities. Hold backlog refinement with the team no less than once a week. Work with your team to set project milestones to assist with quarterly planning. Coordinate with product management and other key stakeholders to maintain a long-term product area plan. Forecast feature release dates and socialize those with key stakeholders. Work with product manager, development team, and architecture to identify and prioritize ongoing maintenance work to minimize future issues and take advantage of technical advancements. Guide and influence your team Act as the voice of the customer during agile ceremonies including planning, refinement, and retrospectives. Be the liaison between the team and the product manager, stakeholders, end-users, business and customer Collaborate with developers, QA, and business analysts to deliver high-quality features. Support and mentor junior team members and contribute to a culture of continuous improvement. Deliver results Embody and reinforce an agile mindset with your team by holding yourself and others accountable for maintaining agile methodologies. Call out inefficiencies, provide constructive feedback, and actively collaborate with all team members. Ensure timely delivery of integration features and enhancements. Track and report on key metrics such as backlog health, stakeholder satisfaction, and post-release quality. Continuously improve processes to increase team velocity and product quality. What skills do I need to be a successful Product Owner at SoftPro? Required Skills 3+ years of experience in a Product Owner or Business Analyst role in a software development environment or 3+ years of experience in the title and escrow or real estate technology industry Strong understanding of Agile methodologies and experience working in cross-functional teams. Experience with web APIs and integration projects. Excellent communication and stakeholder management skills. Ability to write clear user stories and acceptance criteria. Strong analytical and problem-solving skills. Excellent project management skills to balance the demands and needs of several different product integrations. Receptive to feedback. Strong sense of awareness and responsibility to performing duties. Continuously seeks opportunities to improve. Ability to multi-task, meet deadlines, work in a fast-paced environment. Must be able to quickly learn, gather, and demonstrate a thorough understanding of customer requirements for new product integrations. Preferred Skills Experience with SQL or data analysis. Familiarity with DevOps practices, development tooling, and CI/CD pipelines. Ability to understand platform architecture. Join us and live our Core Values Deliver AMAZING Customer Service, Be an AWESOME Teammate, Adopt a Sense of Urgency, Innovate to be Efficient, Produce Quality Work, Take Initiative, Go the Extra Mile.
EQUAL OPPORTUNITY POLICY
FNF, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.