Genesys Developer — Jacksonville, FL / Charlotte, NC Position Available In Duval, Florida

Genesys Developer — Jacksonville, FL / Charlotte, NC TWC Services Inc Jacksonville, FL Job Details Temporary | Contract $50 – $60 an hour 1 day ago Qualifications Website maintenance AJAX 7 years 11+ years Mid-level 8 years

IVR JSP 9

years AI 10 years

Full Job Description Role:

Genesys Developer Location:

Jacksonville, FL / Charlotte, NC 3 Days Hybrid from Day 1 (we can try remote as well)

Responsibilities:

• Genesys developer should be able to design, develop, and maintain Genesys-based contact center solutions to meet business requirements.
• This includes tasks like developing, customizing and configuring IVR flows/call flows, integration with external systems, and troubleshooting issues.
• Knowledge of different Genesys features like co-browsing/Agent assist/co-pilot and other AI features.

Job Types:

Contract, Temporary Pay:

$50.00 – $60.00 per hour Expected hours: 40 per week

Schedule:

8 hour shift Ability to

Commute:

Jacksonville, FL 32204 (Preferred) Ability to

Relocate:

Jacksonville, FL 32204: Relocate before starting work (Preferred)

Work Location:

In person