Jr. Cisco Unified Collaboration Engineer (Voice Engineer) Position Available In Hillsborough, Florida

Looking for an opportunity to make an impact? At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. If this sounds like the kind of environment where you can thrive, keep reading! We are in search of a Cisco Unified Collaboration Engineer (Voice Engineer) to join our team at MacDill AFB, FL. The Cisco Unified Collaboration Engineer provides full-spectrum support for voice, video, and unified communications solutions within a secure, mission-critical Department of Defense (DoD) environment. This position is responsible for designing, implementing, configuring, and maintaining Cisco Unified Communications Manager (CUCM) clusters, Cisco Meeting Server (CMS), Unity Connection, Expressway, and related collaboration technologies. The engineer will support operational continuity for the warfighter by ensuring secure, resilient, and interoperable communications across garrison and tactical networks.

Primary Responsibilities:

Design, deploy, and manage Cisco Unified Communications (UC) infrastructure including CUCM, Unity Connection, Cisco IM & Presence, CMS, and Expressway C/E. Configure and maintain SIP trunks, H.323 gateways, SRST, CUBE, and MGCP configurations for integration with DISA or tactical voice networks. Manage dial plans, route patterns, translation rules, calling search spaces, and device pools across secure and non-secure enclaves. Administer and troubleshoot collaboration endpoints, Jabber clients, TFTP services, and user provisioning via LDAP integration. Conduct patching, upgrades, and STIG compliance for all collaboration platforms in accordance with DoD cybersecurity standards. Support VTC operations including scheduling, endpoint support, and bridging through CMS or hardware MCUs. Integrate collaboration services with Active Directory, PKI/certificate authorities, and DNS for secure authentication and service delivery. Provide Tier III escalation support and mentor junior team members on UC technologies. Participate in exercises and mission planning efforts to align collaboration capabilities with MARCENT operational requirements.

Basic Qualifications:

Bachelor’s or Associate’s degree with 2+ years of experience. Additional experience, trainings, or certifications may be considered in lieu of a degree. Active DoD Secret Clearance and the ability to obtain TS/SCI after hire. Cyber Work Force Role Code 451 (e.g., Security+ CE) or the ability to obtain within 60 days after start. Cisco Certified Network Associate (CCNA) or the ability to obtain within 60 days after start. 2+ years of hands-on experience with Cisco Unified Communications systems in a DoD, government, or enterprise environment. Experience with DoD UC compliance efforts including STIG implementation, ACAS scans, and RMF documentation. Proficiency in Cisco IOS, VoIP call flow troubleshooting, and

SIP/H.323

protocol analysis.

Preferred Qualifications:

Active TS/SCI Familiarity with Cisco networking technologies and configuration. Cisco Certified Network Professional (CCNP) Collaboration. In-depth knowledge and experience deploying multiple Virtualization technologies, including Microsoft’s Hyper-V, Microsoft Virtual Server, VMWare ESX, and VMWare Server. Familiarity with firewalls and their services and security. EIO2024

Original Posting:

May 7, 2025 For U.S.

Positions:

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $57,850.00 – $104,575.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Leidos Leidos is a Fortune 500® innovation company rapidly addressing the world’s most vexing challenges in national security and health. The company’s global workforce of 47,000 collaborates to create smarter technology solutions for customers in heavily regulated industries. Headquartered in Reston, Virginia, Leidos reported annual revenue of approximately $15.4 billion for the fiscal year ended December 29, 2023. For more information visit www.

Leidos.com. Pay and Benefits Pay and benefits are fundamental to any career decision. That’s why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here. Securing Your Data Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to spam.leidos@leidos.com. Commitment and Diversity All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.