Salesforce Business Solutions Architect Position Available In Fulton, Georgia

How you’ll help us Keep Climbing (overview & key responsibilities) AtDelta Air Lines, connection is at the heart of everything we do and guides ourevery action. We strive to welcome and care for all of our customers duringtheir travels with us and aim to deliver an elevated experience. TheSalesforce Business Solutions Architect will be responsible for technicaldevelopment and design on the Salesforce Platform in coordination with businessand third-party development teams to transform the CRM experience withinDigital Catering & In-Flight Solutions. The Salesforce Business Solutions Architectwill be actively involved in requirements gathering across business groups andwill be expected to bring technical Salesforce skills to the team. Thisrole will actively build solution components, thoroughly test development, andensure quality throughout our product development and enhancement lifecycle.

The Salesforce Business Solutions Architect is experienced and apprised of the constantlychanging technology stack of the Salesforce platform, who works alongside theircolleagues, participates in building our team culture and supports our alignedDigital Catering & In-Flight Solutions organization to create innovativesolutions that meet and enhance business needs.

Responsibilities:

BusinessAlignment and Strategy

• Work with stakeholdersto define data rules, standardize business processes and establish developmentbest practices across Salesforce org
• Gather business requirementsfrom various business teams and translate to technical design/development orconfiguration on the Salesforce platform SolutionDesign and Delivery
• Manage testing and deploymentactivities internally and with third-party development teams
• Understand and maintainsystems and processes integrated into the Salesforce platform as well as data flowsleveraging APIs, web services and other ETL tools
• Write and automate unit,integration, incremental user stories and end-to-end testing Innovationand Continuous Improvement
• Stay abreast of emergingSalesforce capabilities and identify opportunities to enhance
• the platform’s functionality
• Recommend and implementinnovative features to improve user experience and business outcomes
• Build and maintain a roadmapfor Salesforce enhancements that aligns with organizational priorities Enablementand Support
• Develop and share bestpractices for platform usage and ensure team members are
• empowered to maximizeSalesforce’s potential
• Provide ongoing supportfor critical enterprise applications and troubleshoot issues proactively What you need to succeed (minimum qualifications) + SalesforceCertified Developer with 7+ years of hands-on Salesforce experience + Strongexpertise in translating business needs into effective technical solutions + Experienceworking with enterprise orgs, managing deployment packages, and adhering toarchitectural design patterns + Familiaritywith SQL, JavaScript, HTML5, APIs, and cloud services such as AWS + Proactiveproblem-solving skills, with the ability to recommend solutions that align withbusiness priorities + Consistentlyprioritizes safety and security of self, others, and personal data.

+ Embracesdiverse people, thinking, and styles. + Possessesa high school diploma, GED, or high school equivalency. + Isat least 18 years of age and has authorization to work in the United States. What will give you a competitive edge (preferred qualifications) + Knowledgeof DevOps Platforms and automation for testing, building and deployment + Experiencewith Salesforce Messaging for In-App and Web (MIAW) + Experiencewith any of the following products: Tableau, PowerBI, OmniChannel, SalesforcePlatform API, Einstein BOT, Conga Benefits and Perks to Help You Keep Climbing Ourculture is rooted in a shared dedication to living our values – Care,Integrity, Resilience, Servant Leadership, and Teamwork – every day, ineverything we do. At Delta, our people are our success. At the heart of what weoffer is our focus on Sharing Success with Delta employees. Exploring a careerat Delta gives you a chance to see the world while earning great compensationand benefits to help you keep climbing along the way: + Competitivesalary, industry-leading profit sharing program, and performanceincentives + 401(k) withgenerous company contributions up to 9% + Paid time offincluding vacation, holidays, paid personal time, maternity and parentalleave + Comprehensivehealth benefits including medical, dental, vision, short/long termdisability and life benefits + Family careassistance through fertility support, surrogacy and adoption assistance,lactation support, subsidized back-up care, and programs that help withloved ones in all stages + HolisticWellbeing programs to support physical, emotional, social, and financialhealth, including access to an employee assistance program offeringsupport for you and anyone in your household, free financial coaching, andextensive resources supporting mental health + Domestic andInternational space-available flight privileges for employees and eligiblefamily members + Careerdevelopment programs to achieve your long-term career goals + World-widepartnerships to engage in community service and innovative goals createdto focus on sustainability and reducing our carbon footprint + BusinessResource Groups created to connect employees with common interests topromote inclusion, provide perspective and help implement strategies + Recognitionrewards and awards through the platform Unstoppable Together + Access to over500 discounts, specialty savings and voluntary benefits through Deltaperkssuch as car and hotel rentals and auto, home, and pet insurance, legalservices, and childcareDelta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here