Senior ITSM Developer Position Available In Fulton, Georgia

Job Description:

Adecco is looking for a contract Senior ITSM Developer locatedin Alpharetta, GA. This contract is expected to last approximately3 months. See job description and requirements below: Position Description The senior ITSM Developer is responsible for designing, developing,implementing and supporting changes and customizations to theCompany?s IT Service Management platform. The developer will serveas an expert for the Remedy team to advice on feasibility andmethodology of integrating BMC Remedy IT Service Management. Thedeveloper will work within the internal teams to definerequirements, design solutions, test and implement changes andsupport those changes in the Remedy test and productionenvironments.

Duties and Responsibilities:

• Application development, implementation and maintenance (i.e.,near term support of the Remedy Application, version 7.x or higherwith migration to 8.1 platform.)
• Responsible for successfully developing project implementationsrequiring integration with technical teams across organizations
• Document and analyze user and functional requirements andtranslate into technical requirement
• Transform technical requirements into application designsfollowing Remedy best practices
• Develop and/or implement requirements as configurations orenhancements within the Remedy environment
• Build test cases; document developer, training and quickreference user guides, support guides etc.
• Support any Remedy administration work and management work asrequired
• Development, management and maintenance of functional andtechnical system requirements
• System and infrastructure architecture and design

Critical Skills:

• Minimum 8 years general IT experience and 5 years Remedydevelopment experience on versions 7.5 + in both developer andadministrator capacities
• Experience with

BMC ITSM

v7.6.04 components, modules, and relatedskills

• Familiarity with data loading tools such Atrium IntegrationEngine and Atrium Integrator
• Migration experience to Remedy 8.1 from a version before7.6.04
• Ability to create system requirements and design documents
• Must demonstrate experience across all phases of full systemdevelopment life cycle and subsequent maintenance activities
• Ability to work in a high pressure environment, meet deadlines,and simultaneously develop, deploy, and coordinate multipleprojects
• Active participation with the IT and business management teams todevelop and measure project evaluation criteria and return oninvestment
• Excellent command of MS Office Suite, more specifically, MSProject and MS Visio
• Familiarity with ITIL v3 Foundation and 2 years+ and processengineering Additional Knowledge & Skills
• Ability to oversee and manage projects, including the planning,coordination and implementation of new releases and systemenhancements
• Able to prioritize and assign tasks to other team members,including contractors
• Willingness to quickly learn and implement new technologies
• Must possess strong verbal and written communication skills
• Strong customer service orientation
• Experience working in a team-oriented, collaborativeenvironment
• Knowledge of Active Directory APIs
• Understand how SSL certificate works.
• General familiarity with

SQL Education and Experience:

Bachelor?s degree in a related field and/or equivalent years ofexperience.