ServiceNow Solution Architect Position Available In Fulton, Georgia
Tallo's Job Summary: The ServiceNow Solution Architect will design and align the architecture with business processes and technical requirements. Responsibilities include defining ITSM processes, creating the architecture design, and providing guidance on best practices. Required skills include 15+ years in ITSM implementation, deep knowledge of ServiceNow modules, and expertise in integrations. Certification as a ServiceNow Certified Master Architect or Certified Implementation Specialist is preferred.
Job Description
ServiceNow Solution Architect
Role Overview:
The ServiceNow Solution Architect will design the overall architecture and ensure alignment with the customer s business processes and technical requirements. This role includes governance and technical oversight of the implementation.
Responsibilities:
Understand business needs, define ITSM processes (Incident, Problem, Change, etc.), and map them to ServiceNow capabilities.
Create and own the ServiceNow architecture design.
Provide guidance on best practices, scalability, and extensibility.
Collaborate with stakeholders to ensure technical alignment.
Evaluate integration requirements with third-party tools (Active Directory, monitoring tools, etc.).
Validate customizations and workflows for compliance with customer requirements.
Support in licensing and platform procurement discussions.
Skills Required:
15+ years in ITSM implementation and architecture.
Deep knowledge of ServiceNow modules (ITSM, CMDB, Discovery, etc.).
Expertise in ServiceNow integrations using APIs, MID servers, etc.
Certifications:
ServiceNow Certified Master Architect (preferred) or ServiceNow Certified Implementation Specialist (CIS).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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Dice Id:
10121364
Position Id:
8643180
