ServiceNow Architect Position Available In Jefferson, Louisiana

ServiceNow Architect Hancock Whitney United States, Louisiana, Orleans Jun 10, 2025 Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account.

JOB FUNCTION / SUMMARY

Provides technical direction and support in developing business systems software and procedures; Responsible for analysis, design, programming, and implementation of complex programming projects involving a sizable group of users by performing the following duties. This job may be a specialist in one (or more) of three areas. Please see the “Specialties” section for specifics.

ESSENTIAL DUTIES & RESPONSIBILITIES

Plans and conducts analyses of complex and unique business systems projects
Devises new sources of data and develops new approaches and techniques for use by others
Conducts reviews of computer technology developments applicable to systems design and prepares long range forecasts
Studies broad areas of work processes that cut across organizational information systems
Acts as an internal consultant providing technical guidance on business systems projects
Determines and resolves problems with other systems analysts, programmers, and systems users
Maintains, develops, modifies, and documents programs according to general specifications and guidelines
Provides guidance to lower-level programmers and systems specialists
Secondary Duties
Consults with managerial and systems analysis personnel to clarify program intent, identify problems, suggest changes and determine extent of programming and coding required
Revises or directs revision of existing programs to increase operating efficiency or adapt to new requirements
Trains entry level coworkers in programming and program coding
Consults with internal clients to analyze and understand functions to be automated, client needs, objectives, desired features and input and output requirements
Analyzes, defines and documents system requirements for data, workflow, logical processes, hardware and operating system environment, interfaces with other systems, internal and external checks and controls and outputs
Researches and evaluates software and hardware to assist in programming or to use as program platforms

Specialties:

Experience designing scalable, maintainable solutions on the ServiceNow platform
Strong JavaScript skills and adherence to best practices
Deep understanding of ServiceNow architecture, data structures, and configuration standards
Experience with secure API authentication methods such as OAuth
Proficient in configuring integrations using Integration Hub and creating APIs (REST and SOAP)
Experience with App Engine product tools including Workspaces, Flows, Data Streams, Playbooks, and Actions
UI Builder experience
Skilled in custom application development and platform governance
Ability to lead proofs of concept, technical design sessions, and architecture reviews
Experience creating and maintaining technical documentation and development standards
Strong collaboration and communication skills
Familiar with reporting solutions like Performance Analytics and responsive dashboards
PowerShell scripting experience
CSS experience a plus
Agile development experience
Experience working in regulated industries (e.g., HIPAA, SOX) a plus

CMDB, ITSM, HRSD, CSM/FSO, IRM

experience preferred

SUPERVISORY RESPONSIBILITIES

None

MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE

Bachelor’s Degree, major inAccounting or Finance preferred
Minimum 2 years of relationship management experience selling banking product
Proficient in credit underwriting fundamentals and prior credit experience including financial analysis
Knowledge of commercial loan products & lending / compliance regulations

ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS

Excellent communication and client service skills
Ability to manage time and competing priorities in a retail environment
Strong interpersonal skills with the ability to interact with all levels of an organization
Collaborative professional skills that lead to a collegial and partnered approach to meeting objectives
High motivation with ability to successfully meet individual and team goals while maintaining individual performance over the long term
Ability to understand and interpret a P&L and financial statements
Adaptability, flexibility and ability to work branch hours, including weekends and some evenings. Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.