Software Applications Operations Engineer Position Available In Platte, Missouri

Salary Not Available Software Applications Operations Engineer
Zelis Healthcare, LLC

Location:

Kansas City, MO – 64118
Positions available: 1
Job #:

JR108773MO

Source:

FileImport – Zelis Healthcare, LLC

Posted:

6/17/2025

Expires:

12/14/2025

Web Site:

zelis.wd1.myworkdayjobs.com

Job Type:

Regular, Full Time (30 Hours or More) Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window.
Work Onsite
Full Time Schedule
Full Time Job Type
Regular
Job Description Help for Job Description. Opens a new window. Job Description Help for Job Description. Opens a new window.
At Zelis, we Get Stuff Done. So, let’s get to it!
A Little About Us
Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.
A Little About You
You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you’ve learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you’ve gained, and the personal interests that shape who you are.
Position OverviewThe Software Applications Operations Engineer will be responsible for investigating and resolving issues associated with all operational aspects of the Zelis payment processing systems and applications.

The Software Applications Operations Engineer position will work 2 pm – 10 pm EST.

What You’ll Do:

Performs daily administrative tasks such as working with daily check lists. Support all operational aspects of the Zelis payment system, inclusive of monitoring the system to ensure accurate file import and export Maintain ticket queue, ensuring incoming requests and issues are addressed in a timely manner Attend/Hold business discussions surrounding support of Zelis Payments systems Identifyesolve issues related to malformed or misconfigured data Partner with Support Engineers for creation of reports and files for disbursement to payers and providers Participates in Maintenance/Release activities; develops maintenance windows, brings Applications up and down; performs release verification; maintains internal/external notifications throughout Communicate with clients and channel partners for production resolution/ticket closure Continually monitor and maintain security measures Maintain awareness of and ensure adherence to Zelis standards regarding privacy Builds strong, trusting team relationships within the Operations Department and across the organization, System Support, Development Support, DBA/SQL, Client Services and Quality Assurance to maintain client satisfaction Work on complex assignments requiring judgment and initiative in order to resolve problems and making recommendations Assist in reconfiguring Production processes when primary components fail Assist with ensuring production documents are complete, current and stored appropriately Assist in training other Operations Analysts regarding standard operating procedures, internal applications, and project knowledge
What You’ll Bring to

Zelis:

3+ years experience applications operational support OR 2+ years experience healthcare industry experience Must work rotational on-call 1 time every 4 weeks Must have an understanding of application code and SQL Experience ensuring seamless system operations; inclusive of backend processing, payment routing, and processing and security measures Ability to work shifts (includes nights, weekends, holidays) in a 24×7 environment as needed Experience monitoring and troubleshooting payment/transaction-based application systems Solid …For full information see follow application link.
Zelis provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Help for Employer Information. Opens a new window.