Service Now Developer Position Available In Mecklenburg, North Carolina

Service Now Developer
About the

Role:

We are looking for a highly experienced Senior ServiceNow Developer with deep platform expertise, advanced scripting skills, and hands-on experience with CMDB, CSDM, and BCM (Business Continuity Management). You will be responsible for architecting and delivering scalable ServiceNow solutions that support enterprise service management, IT operations, and business continuity planning.

Key Responsibilities:

Design, develop, and enhance ServiceNow modules and custom applications using JavaScript, Glide API, UI Policies, Flow Designer, and Business Rules.
Lead the implementation and maintenance of CMDB, ensuring complete and accurate configuration item (CI) data and relationships.
Align CMDB data and services to the Common Service Data Model (CSDM) and drive adoption across business and IT units.
Architect, configure, and enhance Business Continuity Management (BCM) processes in ServiceNow, including risk assessments, impact analysis, continuity plans, and testing.
Collaborate with risk, compliance, and continuity teams to ensure BCM data models and workflows align with organizational resilience goals.
Integrate ServiceNow with third-party systems and data sources using

REST/SOAP

APIs and MID servers.
Drive data integrity, governance, and normalization strategies across CMDB and BCM data sets.
Guide junior developers through code reviews, architecture discussions, and platform best practices.
Support platform upgrades, patching, and performance tuning.
Develop dashboards, reports, and executive-level views for CMDB, CSDM, and BCM .

Required Skills & Experience:

Hands-on experience in ServiceNow development, administration, and module implementation.
Strong scripting knowledge: JavaScript, Glide API, Client/Server Scripts, UI Scripts.
Proven experience with CMDB architecture, Service Mapping, Discovery, and integrations.
Solid understanding and implementation experience of CSDM (v3 or higher).
Hands-on experience with Business Continuity Management (BCM) workflows and modules.
Strong knowledge of ITSM and ITOM modules, with alignment to ITIL v4 practices.
Proficiency in ServiceNow integration methods and Integration Hub.
Experience with Service Graph Connector, CMDB Health Dashboards, and CSDM compliance reporting.
Experience with ServiceNow GRC or SecOps
Familiarity with Agile/Scrum methodologies
Exposure to risk management and disaster recovery planning

Certifications Preferred:

ServiceNow Certified System Administrator (CSA) Required
ServiceNow Application Developer
ServiceNow Implementation Specialist ITSM, ITOM, or BCM
ITIL v3/v4 Foundation
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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Dice Id:

91131247

Position Id:

8682190