Senior ServiceNow Developer Position Available In Middlesex, New Jersey

Job Description:

Since 1989, SHI International Corp. has helped organizationschange the world through technology. We’ve grown every year since,and today we’re proud to be a $14 billion global provider of ITsolutions and services. Over 17,000 organizations worldwide rely onSHI’s concierge approach to help them solve what’s next. But theheartbeat of SHI is our employees – all 6,000 of them. If you joinour team, you’ll enjoy:

• Our commitment to diversity, as thelargest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind toyou and your family.
• World-class facilities and the technologyyou need to thrive – in our offices or yours. ResponsibilitiesInclude, but not limited to:
• Implement ServiceNow platformcapabilities specifically the ITAM, ITSM and ITOM modules includingform configuration, workflow administration, reporting, dataimports, custom scripting and third-party software integrations.
• Work with the customer to ensure the configuration of ServiceNowmeets their overall requirements including drafting technicallyfocused user stories, acceptance criteria, testing strategy, andknowledge transfer.
• Identify potential “problem” areas withincustomer ServiceNow environments and provide advice on problemresolution.
• Keeps up to date with industry trends and newServiceNow offerings to enhance the usability of the ServiceNowPlatform.
• The Senior ServiceNow Developer will complete all workwithin agreed timescales and KPI’s.
• Assist SHI teams in managingproject timelines and customer expectations.
• See themselves aspart of the greater whole in meeting or exceeding businessobjectives on a regular basis, as well as assistance in driving keyinitiatives for ITAM.
• Stay up to date on new ServiceNow productofferings, take on-going training and certification andaccreditations.
• Maintain industry leading knowledge to understandall aspects of the ITAM and Software life-cycle – from licensing topurchasing to deployment to decommissioning.
• Learn and follow theITAM department standards to ensure all projects are conductedprofessionally, ethically, and in a manner consistent with SHIquality standards. Qualifications
• Bachelors Degree or relevantwork experience required
• Minimum 5 years holding a positionconfiguring and customizing ServiceNow projects
• Minimum of 5years of experience with common web technologies and networking(e.g. XML, HTML, AJAX, CSS, HTTP, TCP/IP, etc.)
• Experienceimplementing, configuring, and customizing ServiceNow includingexperience with common web technologies and networking (e.g. XML,HTML, AJAX, CSS, HTTP, TCP/IP, etc.).
• Detailed knowledge of ITILmethodologies, JavaScript and web software design principals andworking knowledge and experience of IT Service Management processes(Incident, Problem, Change, Release, Knowledge, Service Catalog).
• Detailed knowledge of relational databases, Directory serviceintegration experience (Active Directory, LDAP, etc.), andknowledge of Single Sign-on using various authentication methods(token, SAML 1.1, SAML 2.0) Required Skills
• Strongentrepreneurial spirit; a desire and willingness to “do whatever ittakes”
• Client-oriented, professional services mind-set
• Abilityto manage several projects simultaneously
• Good research skillsand the ability to manage details
• Good analytical skills
• Goodwritten and verbal communication skills
• Excellent organizationand time management skills
• Ability to think outside the box
• Ability to stay self-motivated and self-directed
• Willingness toadapt to changing business and technical priorities
• Ability towork in a fast-paced, high-performance team environment
• Provenexperience in ITAM in a similar or same field
• Ability to createhigh-quality documentation with precision
• Ability to work withdeadlines
• Meticulous attention to detail
• Highly organized andmethodical Preferred Skills/Qualifications
• ServiceNowImplementation Specialist in three or more applications preferred
• Additional experience within the IT or Software Asset Managementfield
• A second language (preferably French or Spanish) will be anadvantage Certifications Required The ideal candidate will hold thefollowing accreditations; if the accreditations are not currentlyheld the successful candidate will be required to study and passall the following accreditations within a short period ofcommencing the role.

If the mandatory certifications are notcurrently held then you will be required to study and pass thefollowing mandatory certifications at a minimum within a 6-monthperiod of commencing the role: Mandatory certifications:

• ServiceNow System Administrator
• ServiceNow Fundamentals
• ServiceNow Implementation Methodology Fundamentals
• ServiceNowPlatform Implementation
• ITAM all modules
• ITSM all modulesthrough to ITSM Professional
• CMDB and Vendor Portfolio Management
• ITOM module, focusing on Discovery and cloud managementSupplemental certifications:
• All LISA Training Modules & ExamsUnique Requirements
• It is expected that this role may requireinfrequent travel both nationally and internationally (max 10%)