DevOps Engineer Position Available In Montgomery, Pennsylvania

Job Description:

LeafLink is the largest unified B2B cannabis platform, providinglicensed cannabis businesses a suite of tools to manage theirbusiness more effectively, sell or order from their favorite brandsand accelerate growth. We are one platform, one solution and we’redefining the way thousands of cannabis brands, distributors, andretailers streamline their operations. With thousands of brands andretailers across 30 markets in North America, we are setting theindustry standard for how cannabis businesses grow together.

LeafLink processes more than $5 billion in wholesale cannabisorders annually. Our team, backed by funding from leading VCs,including Founders Fund, Thrive Capital, Nosara Capital, and LererHippeau is poised to define the cannabis supply chain throughtechnology. LeafLink was named one of Inc. 5000’s ‘Top 5000Fastest-Growing Private Companies’, one of Built In NYCs BestPlaces to Work in 2021, as well as one of Fast Companys Top 10 MostInnovative Companies in Enterprise for 2020, joining the ranks ofAmazon, Slack, and VMWare – and were just getting started! The RoleLeafLink is seeking a DevOps Engineer to join our remote team whois passionate about working on teams that solve interesting,large-scale problems at a rapid pace. This role will contributeheavily to the buildout and iteration of LeafLink’s existing andemerging platform, powering an ever-expanding set of productofferings. As a member of our engineering team, you will be in aposition to have a direct, lasting impact everywhere thattechnology powers our business. LeafLink is currently gearing up totackle a large-scale platform overhaul that will strengthen ourposition as a technical leader within the industry. As such, thisrole has the opportunity to help shape and grow this new platform,as well as work within new and growing technologies. It’s a veryexciting time to join our engineering team! Ideal candidates forthis position should possess a keen mind for solving tough problemswith the ideal solution, partnering effectively with various teammembers along the way. They should be personable, efficient,flexible, and communicative, possess a strong desire to implementchange, growth, and maturity, and have a passion and love for whatthey do. This role comes with the opportunity to be a highperformer within a department that’s fast-paced, dynamic, andquickly growing in all areas. What You’ll Be Doing

• DriveImprovement of availability, scalability, latency, and efficiencyof services alongside responsible parties
• Increase thesophistication of our alerting and escalation mechanisms
• Createand co-maintain dashboards surfacing actionable insights related toperformance, error rate, traffic, and utilization
• Build/maintainplatform report cards based on tracked metrics, increasingvisibility of areas for improvement in each product area associatedwith reliability
• Identify and help develop opportunities for theplatform to create libraries and automated standards for improvingreliability, debugging, and general observability on our platform
• Track and correlate improvements to results in NPS/customersatisfaction alongside CX and Product teams
• Improve CustomerExperience by analyzing signals from various sources such asDataDog that also drive service improvements and bug fixes
• Helpdefine, document, evolve, and evangelize high engineering standardsand best practices across multiple areas for LeafLink’s Product,Data, and Enterprise Engineering teams.
• Implement futuremitigation strategies for P0 incidents and help drive industrybest-in-class benchmarks for MTTR
• Collaborate withengineering/product teams to drive requirements and advocate forincreased customer resiliency and platform reliability
• Help driveimprovements within the organization around DORA Metrics
• Movequickly and intelligently – seeing technical debt as your nemesisWhat You’ll Bring to the Team
• 5 years of professional experienceas a DevOps/Cloud Engineer or Site Reliability Engineer, or otherequivalent role
• Familiarity with Python and Python testing bestpractices
• Experience working in and advocating for agileenvironments
• Extensive experience working within AWS and with itsmanaged products (EC2, ECS, ECR, R53, SES, Elasticache, RDS, etc.)
• Strong experience working with automation tooling (Terraform,Ansible, etc.)
• Strong experience with containers (Docker,Compose, ECS, Kubernetes)
• Hands-on experience designing,diagraming, and implementing highly available and scalable systems
• Understanding of monitoring tools (Pagerduty, CloudWatch,Datadog, Sentry, etc.)
• A participant in a formal 24×7 on-callrotation
• Experience working within large-scale decoupled,service-oriented systems is a plus
• An interest in the cannabisindustry and/or the LeafLink brand LeafLink Perks & Benefits
• Flexible PTO – you’re going to be working hard so enjoy time offwith no cap!
• A robust stock option plan to give our employees adirect stake in LeafLink’s success
• 5 Days of Volunteer Time Off(VTO) – giving back is important to us and we want our employees toprioritize cultivating a better community
• Competitivecompensation and 401k match
• Comprehensive health coverage(medical, dental, vision)
• Commuter Benefits through our FlexibleSpending Account