Principal Software Engineer Position Available In Montgomery, Pennsylvania

Job Description:

At Twilio, we’re shaping the future of communications, all fromthe comfort of our homes. We deliver innovative solutions tohundreds of thousands of businesses and empower millions ofdevelopers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture ofconnection and global inclusion means that no matter your location,you’re part of a vibrant team with diverse experiences making aglobal impact each day. As we continue to revolutionize how theworld interacts, we’re acquiring new skills and experiences thatmake work feel truly rewarding. Your career at Twilio is in yourhands. See yourself at Twilio Join the team as Twilio’s nextPrincipal Software Engineer for Identity & Security Products, whereyoull shape the future of our authentication, verification, andidentity solutions that protect millions of users globally. Aboutthe job This position plays a pivotal role in supporting ourgrowing Identity and Security product suite consisting of Authy,Verify and Lookup. Were investing in exceptional technical leaderslike you to accelerate innovation and drive customer impact in anincreasingly complex security landscape. Were seeking anaccomplished Principal Engineer who will work directly with ourhead of engineering, bringing hands-on technical depth, strategicvision, and a passion for building seamless, secure experiences.

Youll thrive in this role if you excel at tackling complextechnical challenges, making system-wide architectural decisions,while never losing sight of the customer impact of your work. Thesecurity of our customers users will be in your hands!

Responsibilities In this role, you’ll: Drive technical excellenceby designing, implementing, and optimizing highly scalabledistributed systems that power Twilios Identity and Securityproducts Architect and build secure, reliable solutions thatprotect users against evolving threats while maintainingfrictionless experiences Partner closely with engineeringleadership to define and execute technical roadmaps, makingcritical technical decisions that balance innovation withreliability Lead incident response, root cause analysis, andremediation efforts, applying a methodical approach to solvingcomplex production issues Proactively identify opportunities forsystem improvement, security enhancements, and performanceoptimization across our Identity and Security portfolio Advocatefor thoughtful balance between feature development and technicaldebt reduction to ensure long-term system health Mentor engineersacross multiple teams, fostering a culture of technical excellence,ownership, and continuous learning Communicate complex technicalconcepts effectively to diverse audiences, ranging from engineersto executive, while adjusting your approach based on the audienceStay abreast of industry trends and emerging threats in identityand authentication to ensure our products remain at the forefrontof security best practices Qualifications Twilio values diverseexperiences from all kinds of industries, and we encourage everyonewho meets the required qualifications to apply. If your career isjust starting or hasnt followed a traditional path, dont let thatstop you from considering Twilio. We are always looking for peoplewho will bring something new to the table. •

Required:

10 years ofexperience building and operating highly scalable, distributedsystems with a focus on security, reliability, and performanceStrong hands-on engineering skills and willingness to dive deepinto code to solve complex problems Demonstrated expertise indesigning and implementing resilient, fault-tolerant systems thatcan scale to millions of users Experience making high-impacttechnical decisions and leading cross-team technical initiativesProven track record of driving technical excellence while keepingcustomer needs at the center of your work Strong collaborativeskills with the ability to influence and align diverse stakeholdersaround technical strategy Deep understanding of softwareengineering best practices, including monitoring, observability,and building maintainable systems Exceptional communication skills,with the ability to explain complex technical concepts to bothtechnical and non-technical audiences Experience mentoringengineers and elevating the technical capabilities of teams Degreein Computer Science or related field, or equivalent work experience

Desired:

Experience with identity and access management,authentication protocols, and security architecture Familiaritywith modern verification techniques including SMS/voiceverification, biometrics, and TOTP Knowledge of technologies likeOAuth, SAML, OIDC, WebAuthn, and zero-trust security principlesExperience with fraud detection and prevention systems Backgroundin developing APIs and SDKs with a focus on developer experienceUnderstanding of telecommunications infrastructure and SMS/voicedelivery systems Location This role will be remote, but is noteligible to be hired in

CA, CT, NJ, NY, PA, WA.

Travel Weprioritize connection and opportunities to build relationships withour customers and each other. For this role, you may be required totravel occasionally to participate in project or team in-personmeetings. What We Offer Working at Twilio offers many benefits,including competitive pay, generous time off, ample parental andwellness leave, healthcare, a retirement savings program, and muchmore. Offerings vary by location. The estimated pay ranges for thisrole are as follows: Based in Colorado, Hawaii, Illinois, Maryland,Massachusetts, Minnesota, Vermont or Washington D.C. :$184,500.00•$230,700.00 Based in New York, New Jersey, Washington State, orCalifornia (outside of the San Francisco Bay area): $195,300.00•$244,200.00 Based in the San Francisco Bay area,

California:

217,000.00•$271,300.00 This role may be eligible to participatein Twilio’s equity plan and corporate bonus plan. All roles aregenerally eligible for the following benefits: health careinsurance, 401(k) retirement account, paid sick time, paid personaltime off, paid parental leave. The successful candidate’s startingsalary will be determined based on permissible, non-discriminatoryfactors such as skills, experience, and geographic location.

Applications for this role are intended to be accepted until June30th 2025, but may change based on business needs. Twilio thinksbig. Do you? We like to solve problems, take initiative, pitch inwhen needed, and are always up for trying new things. Thats why weseek out colleagues who embody our values — something we callTwilio Magic. Additionally, we empower employees to build positivechange in their communities by supporting their volunteering anddonation efforts. So, if youre ready to unleash your fullpotential, do your best work, and be the best version of yourself,apply now! If this role isnt what youre looking for, pleaseconsider other open positions. Twilio is proud to be an equalopportunity employer. We do not discriminate based upon race,religion, color, national origin, sex (including pregnancy,childbirth, reproductive health decisions, or related medicalconditions), sexual orientation, gender identity, genderexpression, age, status as a protected veteran, status as anindividual with a disability, genetic information, political viewsor activity, or other applicable legally protected characteristics.

We also consider qualified applicants with criminal histories,consistent with applicable federal, state and local law. Qualifiedapplicants with arrest or conviction records will be considered foremployment in accordance with the Los Angeles County Fair ChanceOrdinance for Employers and the California Fair Chance Act.

Additionally, Twilio participates in the E-Verify program incertain locations, as required by law. Twilio is committed toproviding reasonable accommodations for qualified individuals withdisabilities and disabled veterans in our job applicationprocedures.