QA Investigator Position Available In Wake, North Carolina
Tallo's Job Summary: Quality Investigator position available at an eClinical Solutions Company in Raleigh, NC and Malvern, PA. Responsibilities include leading software defect investigations, collaborating with teams, developing corrective action plans, and staying current with industry standards. Qualifications include 1-2 years of QA experience, analytical skills, and proficiency in SQL and C#. Salary range is $70,000 - $90,000 annually with benefits. Applications open on May 9th, 2025.
Job Description
QA Investigator
Piper Companies is seeking a Quality Investigator to join an eClinical Solutions Company located in Raleigh, NC and Malvern, PA through a hybrid work schedule. The Quality Investigator will be responsible for leading investigations into software defects, failures, and user-reported issues to determine root causes and drive quality improvements across our software systems. Responsibilities of the Quality Investigator include: Collaborate with software developers, product managers, and customer support teams to gather relevant information and user feedback Employ systematic problem-solving techniques such as Root Cause Analysis (RCA), Fault Tree Analysis (FTA), and Cause and Effect Diagrams Develop detailed corrective and preventive action plans (CAPAs) to enhance software reliability Document findings and recommendations in comprehensive investigation reports and present them to senior management Monitor the implementation of solutions to ensure effectiveness and prevent recurrence Stay current with new technologies and methodologies that could improve the investigation process or software quality Assist in preparing for external audits and ensure compliance with industry standards such as
ISO 9001, ISO/IEC
27001, ISO-8000, and Health Authority regulations Qualifications for the Quality Investigator include: 1-2 years of experience in software quality assurance or a related field Strong analytical skills and proficiency in software diagnostic tools Proficient in SQL and C# with a solid understanding of software development environments and issue resolution Excellent written and verbal communication skills High attention to detail with strong organizational and project management skills Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent internship experience)
Hybrid:
Onsite 1-2 days a month in Raleigh, NC or Malvern, PA Must be eligible to work in the United States Compensation and Benefits for the Quality Investigator include:
Salary Range:
$70,000 – $90,000 annually, depending on experience Comprehensive benefits package, 401(k) with company match This job opens for applications on May 9th, 2025 . Applications for this job will be accepted for at least 30 days from the posting date. Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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Dice Id:
10430981
Position Id:
141555
