ServiceNow Test Consultant Position Available In Wake, North Carolina
Tallo's Job Summary: The ServiceNow Test Consultant in Raleigh, NC (Hybrid) is a contract role for 36 months with extension possibilities. Responsibilities include developing testing strategies, creating test plans aligned with business requirements, and leveraging ServiceNow Automated Test Framework. Qualifications include a Bachelor's degree, 6 years' related experience, ServiceNow knowledge, and testing tool expertise. Hiring for this position is ongoing.
Job Description
ServiceNow Test Consultant
ServiceNow Test Consultant Location:
Raleigh, NC (Hybrid)
Hire Type:
Contract (36 months with good chances of extension)
Key Responsibilities:
Develop and lead a comprehensive testing strategy across all phases of the SDLC – functional, regression, integration, performance, and user acceptance testing (UAT) Define and manage detailed test plans, test cases, and scripts aligned with business requirements and ServiceNow best practices Own the end-to-end testing process, including defect triage and resolution, in coordination with developers and business analysts Leverage ServiceNow Automated Test Framework (ATF) and other tools to streamline and scale test automation Partner with business teams to facilitate effective, engaging UAT sessions; capture actionable feedback and translate it into quality improvements Report progress, test metrics, risks, and quality status to project leadership and key stakeholders Maintain adherence to internal standards, security policies, and ServiceNow governance Keep pace with ServiceNow releases and best practices, continuously improving testing capabilities Mentor team members and end-users on testing best practices and ATF usage.
Required Qualifications:
Bachelor’s degree in a related discipline and 6 years’ experience in a related field.
Alternate Combinations:
Master’s degree and 4 years’ experience Ph.D. and 1 year of experience 10 years’ experience in a related field Strong grasp of ServiceNow modules and platform functionality Experience with ServiceNow ATF and test management tools (e.g., Zephyr, qTest, TestRail) Proven success designing test cases for functional, regression, and integration testing Hands-on experience with API testing (REST, SOAP) Familiarity with development methodologies: Agile, Scrum, Waterfall, Kanban Skilled in coordinating and facilitating UAT, including stakeholder communication and training.
Preferred Qualifications:
ServiceNow certifications: CSA, Implementation Specialist, or Application Developer Experience with ServiceNow’s Test Management module ISTQB or Certified Agile Tester (CAT) certification Background in cloud or managed services environments (MSP experience a plus) Familiarity with Salesforce, ITSM, or ITIL frameworks (ITIL v3 or v4 certification desirable) Experience with load/performance testing tools.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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Dice Id:
10360587
Position Id:
2025-8526
