Applications Systems Analyst Position Available In Wake, North Carolina

Applications Systems Analyst State of North Carolina – Dept of Health and Human Services Wake County, NC Description of Work The Application Systems Analyst plays a central role in supporting, developing, and enhancing complex application systems within a collaborative IT team environment. This position provides business analysis, system design, programming, and production support for a variety of mission-critical applications. Responsibilities span the full software development lifecycle—from requirements gathering through implementation and support—and involve working directly with stakeholders to deliver scalable, reliable automation solutions that meet evolving business needs. The analyst supports one or more major applications and is responsible for writing technical specifications, developing and optimizing SQL queries, performing system configurations, and creating test plans. The role also includes on-call support, production monitoring, and troubleshooting, with a strong emphasis on adherence to Agile practices such as Scrum and Kanban. The ideal candidate will possess strong analytical skills, a team-oriented mindset, and a solid foundation in both front-end and back-end technologies. This is a North Carolina-based position and will require periodic travel to Raleigh, NC for meetings and operational support.

Key Duties Include:

Design, develop, and maintain business application systems, including database queries, interfaces, and report generation. Lead or participate in requirement gathering sessions and produce documentation for technical specifications and solutions. Develop, troubleshoot, and optimize SQL queries, stored procedures, and database designs using platforms like Oracle and SQL Server. Support and enhance reporting solutions using SAP Business Objects (BOBJ) and Web Intelligence. Perform system administration, code reviews, and performance tuning for enterprise applications. Collaborate with Agile teams using methodologies such as Scrum and Kanban to deliver quality outcomes. Conduct functional and technical testing, create test plans, and support user acceptance testing (UAT). Provide production support, including debugging, monitoring, and resolving application issues. Maintain and update project documentation throughout the development lifecycle. Coordinate with stakeholders and technical leads to plan enhancements and system changes aligned with strategic goals. About the NC Department of Health and Human Services (DHHS): The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. About the

NC DHHS Information Technology Division:

In collaboration with our partners, the North Carolina Department of Health and Human Services (DHHS) protects the health and safety of all North Carolinians and provides essential health and human services. The IT division (ITD) is one of the divisions that report to the Operational Excellence portfolio. The ITD division comprises six sections: Implementation and Operations, Strategy and Workforce, Enterprise Technology, Vendor and Finance, Data and Analytics, and Cyber and Privacy. Team ITD offers the following services but not limited to implementations, operations, project/portfolio management, infrastructure, consulting, business division liaison, digital transformation, IT strategy, enterprise technology, IT contract and vendor management, and data office services.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Visit website for benefits:

https://oshr.nc.gov/state-employee-resources/benefits. For more information about

DHHS:

https://www.ncdhhs.gov/ Knowledge, Skills and Abilities / Competencies Listed below are the knowledge, skills and abilities (KSAs) associated with the position. These KSAs, along with the minimum education and experience listed, are required in order to be deemed “eligible” for the position therefore you must provide supporting information, within the body of your application, to demonstrate your possession of each KSA listed. Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following: Demonstrated experience with SQL development and use alongside experience with relational databases such as Oracle, SQL Server, or Sybase ASE. Proven experience with database management tools such as DB Visualizer. Experience with data visualization/ dashboarding using tools like Power BI or Tableau. Experience with COBOL, SAS, Shell scripting, JCL, Visual Basic, or .NET. Documented experience with SAP Business Objects (BOBJ) or Web Intelligence.

Management Preferences:

Experience with ETL (Extract, Transform, Load) tools such as SAS Studio or SAS Data Integration. Experience with cloud-based data engineering platforms like Azure Synapse, Databricks, Microsoft Fabric, or AWS RedShift. Proven experience with web technologies including HTML, CSS, SOAP/WSDL, RESTful APIs, and JSON. Experience with Java Minimum Education and Experience Requirements Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.

See https:

//oshr.nc.gov/experience-guide for details. Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following: Bachelor’s degree in computer science or an IT related field or related technical degree from an appropriately accredited institution and two years of experience in business application consulting or development OR Associate degree in computer science or an IT related field from an appropriately accredited institution and three years of experience in application consulting or development OR High School or General Educational Development (GED) diploma and six years of experience in business application consulting or development OR An equivalent combination of education and experience Supplemental and Contact Information The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about

DHHS:

https://www.ncdhhs.gov/. DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions. Applicants seeking Veteran’s Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard, who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22. If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education. Applicants may be subject to a criminal background check. All candidates selected for positions considered “Positions of Trust” will be subject to a criminal background check. Applications for positions requiring specific coursework must be accompanied by a copy of the applicant’s transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. Transcripts, degree evaluations and cover letters may be uploaded with your application.

NOTE :

Applicants will receive communication via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov. For technical issues with your application, please call the NeoGov Help Line at 877-204-4442. If you have a technical issue with your Government Jobs account, please call their Help Line at 1-855-524-5627.

NOTE:

For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.