Business Systems Analyst II Position Available In Wake, North Carolina

Business Systems Analyst II 
Salary $64,621.00 – $113,088.00 Annually Location Wake County, NC Job Type Permanent Full-Time Remote Employment Flexible/Hybrid Job Number 25-04584 DHB 60043496 Department Dept of Health and Human Services Division

HEALTH BENEFITS

Opening Date 04/25/2025 Closing Date 5/5/2025 5:00 PM Eastern Job Class Title Business Systems Analyst II Position Number 60043496 Section Business Information & Analystics Salary Grade

NC19 DESCRIPTION

BENEFITS
QUESTIONS
Description of Work

• Position is Exempt from the State Human Resources Act – G.S. 126
• Position is funded in part through federal funds.
• Position is eligible for a hybrid remote teleworking schedule to include weekly onsite work hours.

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Recruitment Range:

$64,621.00 – $95,639.00 The Business Information & Analytics Office (BIAO) is a centralized business intelligence (BI) team that provides reporting and analysis of Medicaid claim, beneficiary, and provider data in support of Division of Health Benefits goals, objectives, and operations. BIA leverages technology and data to advance organizational oversight and decision making to the betterment of Medicaid beneficiaries and providers. The Business Information & Analytics Office (BIAO) is a centralized business intelligence (BI) team that provides reporting and analysis of Medicaid claim, beneficiary, and provider data in support of Division of Health Benefits goals, objectives, and operations. BIA leverages technology and data to advance organizational oversight and decision making to the betterment of Medicaid beneficiaries and providers. Position is integral in NC Medicaid’s continued evolution as a data-driven organization. This position provides reporting and analysis of Medicaid financial, claims/encounter, member, provider, data etc. in support of the division’s objectives and operations. Work involves collaboration with division management and program managers across multiple business units within Medicaid. Job responsibilities will include but not limited to: Conduct data analysis relating to Medicaid quality assessment, utilization trends, cost management, program impact, and performance patterns.
Analyze program data using concepts and tools of quantitative methods, financial analysis and advanced analytics.
Forecast business needs and agency strategic plans and design solutions that align business processes and the applications that support them with those goals.
Develop extracts, reports, and analytics using data from large decision support warehouse, Medicaid claims processing system (MMIS), NC accounting systems, and other data sources using various applications and programming languages such as Cognos, SQL, SAS or visualization tools like Tableau.
Manipulate data and use applicable analytic and quantitative methods to identify potential relationships in the data and the underlying factors driving results.
Perform data quality checks to ensure data accuracy in reports and extracts.
Prepare and present written and verbal status reports to staff.
Provide consultative support to staff on division data sources, use of data to answer questions, and available analytic capabilities and methods.
Provide consultative support and coaching to non-analyst staff on appropriate use of data and analysis tools.
Work with division staff to understand data requests and needs to establish requirements for reports, presentations and analysis. About the

NC Division of Health Benefits:

The Division of Health Benefits (DHB) within NCDHHS is committed to advancing innovative solutions that improve health, promote well-being and foster independence for all North Carolinians. DHB manages and oversees North Carolina Medicaid and other programs that provide access to services and supports for parents, children, seniors, people with intellectual / developmental disabilities, and behavioral health, substance use and traumatic brain injury disorders. With a budget over $27 billion in state and federal funds per fiscal year, DHB ensures that more than 108,000 enrolled providers are reimbursed for delivering covered services to 3.1 million beneficiaries. About the NC Department of Health and Human Services (DHHS): The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for benefits. Knowledge, Skills and Abilities / Competencies Listed below are the knowledge, skills and abilities (KSAs) associated with the position. These KSAs, along with the minimum education and experience listed, are required in order to be deemed “eligible” for the position therefore you must provide supporting information, within the body of your application, to demonstrate your possession of each KSA listed. Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following: Documented experience with retrieving data from a variety sources using standard database tools like

SAS, SQL, SQL

Server and/or Oracle RDBMS.
Demonstrated strong analytical skills including data analysis, data modeling, and/or data mining.
Proven knowledge of applicable Business Information (BI) systems, testing methodologies, training, and business system analysis.
Demonstrated experience with managing client data and report requests or issues; ability to fully understand and address them. Minimum Education and Experience Requirements Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See Education and Experience Equivalency Guide for details Bachelor’s degree from appropriately accredited institution in a discipline related to the area of assignment with three years of programmatic experience related to the area of assignment; OR
an equivalent combination of training and experience. Supplemental and Contact Information The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about

DHHS:

 https://www.ncdhhs.gov/. DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions. Applicants seeking Veteran’s Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard, who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
Applicants may be subject to a criminal background check. All candidates selected for positions considered “Positions of Trust” will be subject to a criminal background check. Applications for positions requiring specific coursework must be accompanied by a copy of the applicant’s transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. Transcripts, degree evaluations and cover letters may be uploaded with your application.

NOTE:

Applicants will receive communication via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov. To check the status of an application, please log in to your NC Government Job Opportunities account and click “Application Status”.