IT Business Systems Analyst II Position Available In Wake, North Carolina

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IT Business Systems Analyst II 
Salary $72,993.00 – $109,490.00 Annually Location Wake County, NC Job Type Permanent Full-Time Remote Employment Flexible/Hybrid Job Number 25-07342 65022633 Department Department of Information Technology Division DIT Transportation Opening Date 06/09/2025 Closing Date 6/23/2025 5:00 PM Eastern Job Class Title IT Business Systems Analyst II Position Number 65022633 Section Client Services Salary Grade

DT08 DESCRIPTION

BENEFITS
QUESTIONS
Description of Work Are you ready to take the next step in your career? Discover why NCDIT is the ideal destination for your professional growth – Why Work for NCDIT. We currently have an opening for an IT Business Systems Analyst II This vacancy is open to current North Carolina state government and current UNC System employees only or previous NC state government and UNC System employees with unexpired RIF priority re-employment rights. Current temporary employees working in NC state government or in the UNC System will also be considered. The IT Business Systems Analyst II serves as a Tier 2 Specialist in Client Services, which is advanced level professional work that provides consultation, support and/or training in technology-based systems for computer users. Duties include, but are not limited, to: Responsible for hardware procurement policies and procedures, consulting with vendors, along with maintaining asset management to account for unique technology cycles
Serves as the subject matter expert for the advanced statewide IT solutions for NCDOT, including NCDMV
Analyzes and formulates new methods of applying computer technology to the solution of operational problems of the business
Provide technical support, advice, and assistance to consumers and businesses with technical hardware and software systems problems About the Organization The N.C. Department of Information Technology (NCDIT) serves as the Technology Center for the State of NC. Services that NCDIT provides reach a client base of state and local government agencies, as well as schools, colleges and universities. NCDIT’s mission is to enable trusted business-driven solutions that meet the needs of North Carolinians. NCDIT provides technology services to state agencies and is charged with closing the digital divide by expanding availability of broadband services and promoting the adoption of affordable, high-speed internet. As NCDIT’s services reach North Carolina residents from all backgrounds, we believe that our workforce should reflect the demographics of the state. The workforce is our most valuable asset to recognize, understand and meet the IT needs of our constituents across North Carolina. Our agency’s culture is derived through the implementation of thoughtful, practical, innovative and data-driven strategies. We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace (Executive Order 92). NCDIT supports recent executive orders to address pay equity for women (Executive Order 93), establish paid parental leave for birth, adoption, and foster care (Executive Order 95), and implement fair chance policies (Executive Order 158). NCDIT also has several initiatives designed to help past and current military personnel and their spouses find rewarding careers with us. Join a team that welcomes, values, respects and supports all members of our work community. If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more. Knowledge, Skills and Abilities / Competencies The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience requirements, are

REQUIRED

to qualify for this position. We will not review resumes in lieu of Experience and Education listed on the application. Click these links for additional information: Introduction to the Job Application and Addressing Knowledge, Skills and Abilities. (

Note:

These links refer to Dept. of Public Safety process; this process is the same for Dept. of Information Technology.) To qualify for this position, applicants must document on the application that they possess ALL of the following: Demonstrated ability to independently resolve problems through system analysis and/or troubleshooting procedures
Experience leading projects that require directing the work of others with some latitude on actions or decisions
Experience with different types of computer hardware, mobile devices, software, peripherals and components, networking protocols and/or audio/visual technologies Minimum Education and Experience Requirements Some state job postings say you can qualify by an ‘equivalent combination of education and experience.’ If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor’s degree in business administration, computer science or any related field from an appropriately accredited institution and two years of experience in business consultation, process improvement or requirement gathering in an information technology environment OR Associate degree in business administration, computer science or any related field from an appropriately accredited institution and three years of related experience in an information technology environment OR High School or GED and five years of related experience in an information technology environment; or an equivalent combination of education and experience. Supplemental and Contact Information The North Carolina Department of Information Technology (DIT) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. NCDIT uses the Merit-Based Recruitment and Selection Plan to fill posted positions. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. The Department of Information Technology will not accept “See Resume” or inserted text resumes in lieu of all work experience and education completed on the application.
Employment at NCDIT is contingent upon a satisfactory background check.
Applicants seeking Veteran’s Preference must attach a DD form 214, Certificate of Release or Discharge from Active Duty, along with your application.
Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if you are a current member of the NC National Guard in good standing. If you are a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, you must attach either a DD256 or NGB 22. Applicants applying for positions that require specific coursework, must upload and attach a copy of the transcript with their application.
Applicants with relevant professional certifications to the posted job must attach proof of active certification along with the information in the “Certificates and Licenses” section.
If applicants earned college credit hours but did not complete a degree program, they must attach an official transcript to each application to receive credit for this education.
If applicants earned a foreign degree, foreign degrees require an official evaluation for U.S. equivalency, and must be submitted to Human Resources for verification. There are several organizations that perform this specialized service, feel free to use any service of your choosing. The National Association of Credential Evaluation Services (NACES) has several options on their website that can provide credential verification: https://www.naces.org/members

HYBRID/FLEXIBLE WORK SCHEDULES

At NCDIT, we are dedicated to fostering a collaborative and flexible work environment, offering a hybrid remote work option for positions that are conducive to remote flexibility. If you do not currently reside within a reasonable commuting distance of the assigned duty station, new hires are granted up to 120 days from their start date to relocate. This relocation ensures the ability to work onsite multiple days per week. If you’re eager to contribute to a dynamic workplace, we encourage you to apply!

COMPENSATION & BENEFITS

 The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Some highlights include:

The best funded pension plan/retirement system in the nation according to Moody’s Investor’s Service
Twelve (12) holidays/year
Fourteen (14) vacation days/year which increase as length of service increases and accumulate year-to-year
Twelve (12) sick days/year which are cumulative indefinitely Longevity pay lump sum payout yearly based on length of service
401K, 457, and 403(b) plans Learn more about employee perks/benefits: Why Work For NC?

NC OSHR:

Benefits

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Total Compensation Calculator To apply for this position, please click the “Apply” link above (on the Government Jobs website) or visit https://www.governmentjobs.com/Applications/Index/northcarolina to complete an on-line application. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click “Application Status.” If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification. If there are any questions about this posting other than your application status, please contact: NCDIT-Transportation Human Resources Tina Holmes thholmes@ncdot.gov