Jr EDI Implementation Specialist Position Available In Albany, New York

We are seeking a motivated and detail-oriented Junior EDI Implementation Specialist to support the maintenance and day-to-day troubleshooting of Electronic Data Interchange (EDI) transactions. This entry-level role is ideal for someone eager to build experience in EDI operations while learning from a seasoned team. Working under the guidance of the Senior EDI Implementation Specialist, EDI Analyst, and EDI Manager, this position is critical in ensuring that EDI orders flow correctly and onboarding steps are handled smoothly.

JOB RESPONSIBILITIES

+ Monitor the EDI inbox daily for file errors and apply corrective actions + Review the EDI error folder and resolve transaction-level issues + Send standard onboarding email templates to customers during EDI setup + Collaborate with the Customer Service team to track and maintain an escalation spreadsheet for EDI-resolvable order issues + Assist in basic onboarding activities, including setup verification and testing + Escalate complex issues to senior team members as needed + Maintain clear documentation of issues, resolutions, and communications

CORE SKILLS/COMPETENCY REQUIREMENTS

+ Associate’s degree in computer science, Information Technology or related field + 1-3 years of experience in supporting EDI transactional level data in a consumer products manufacturing/distribution organization with: + Basic understanding of EDI processes and document types (850, 856, 810)and communications knowledge. + Experience dealing with major retailers at retail and industrial levels. + Basic understanding of shipping logistics + Experience with ERP systems such as SAP, Syspro, or Eclipse + Willingness to learn SQL or other technical tools used in data validation and troubleshooting + Ability to navigate and work across multiple system interfaces. + Ability to document, follow and understand processes and steps. + Experience working in a high-growth, changeable environment with competing priorities. Protective Industrial Products (PIP) is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. PIP makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, you may request access to our EEO policy.