Student Sys. Prog. Mgr. Position Available In Richland, South Carolina

Student Sys. Prog. Mgr. 4.2 4.2 out of 5 stars Richland, SC Posting Number

STA00154PO25

Job Family Information Technology Job Function IT Business Systems Analysis USC Market Title IT Business Systems Analysis Director Link to USC Market Title https://uscjobs.sc.edu/titles/133263 Job Level M3

• Managerial Business Title (Internal Title) Student Sys. Prog. Mgr. Campus Columbia Work County Richland College/Division Division of Information Technology Department IT Enterprise Applications State Pay Band 10 Approved Starting Salary $116,104 Advertised Salary Range $116,104
• $174,156 Location of Vacancy Part/Full Time Full Time Hours per Week 37.5 Work Schedule Standard working schedule: 8:30am
• 5:00pm Must be willing to work a flexible schedule to meet the needs of the department.

Basis 12 months Job Search Category Information Technology About USC About University of South Carolina From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond. Benefits for FTE Positions The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the “Working at USC” section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding. Position Description Advertised Job Summary Student Systems Program Manager Does the idea of maintaining and enhancing a cutting-edge student-facing tools such as Ellucian Banner excite you? Are you looking to provide positive impacts across the University of South Carolina System? Do you enjoy delivering business enhancements through developing technology solutions? Are you excited about providing positive impacts for both students and staff of the University of South Carolina on a daily basis? So, what’s the day-to-day? You will ensure successful planning, documentation, development, and testing of enhancement and support initiatives for the University of South Carolina Enterprise wide student information system. You will manage a portfolio of project and enhancement initiatives. You will lead a talented staff of Business Analysts in service of Student Systems. You will develop requirements for new enhancements in support of students and administrative staff. You will work with and share ideas with dedicated and talented University of South Carolina staff. You will ensure student and staff success through support and development of the university’s enterprise-wide student system. If this sounds like your dream job, we want you in the Division of Information Technology!

Perks Downtown Location:

Enjoy working in the heart of Columbia, SC, with easy access to vibrant city life, dining, and cultural events.

Energetic Leadership:

Thrive under the guidance of an energetic and innovative leadership team dedicated to transforming IT at USC, making your role impactful and exciting.

Incredible Benefits You Will Not Find Elsewhere:

Over 30 paid days off, paid tuition, state benefits, state retirement, and more!

Professional Development:

We take investing back in you seriously! We offer generous professional development opportunities throughout each year.

Love Where You Work:

You can take incredible pride in working for South Carolina’s flagship university.

The Best Part:

Oh, and did we mention we have an AWESOME Team? If this sounds like the perfect opportunity for you, apply today ! Job Related Minimum Required Education and Experience Requires a bachelor’s degree in a job related field and 5 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.

Required Certification, Licensure/Other Credentials Preferred Qualifications Knowledge/Skills/Abilities Knowledge:

Strong understanding of student information systems ( SIS ) such as Banner and PeopleSoft. Knowledge of higher education processes , including admissions, registration, financial aid, and student records management. Familiarity with data governance, security, and compliance (e.g., FERPA, GDPR, HIPAA as applicable). Understanding of enterprise applications and integrations , including APIs, databases, and reporting tools. Awareness of IT service management ( ITSM ) best practices , such as ITIL frameworks.

Skills:

Project management skills , including the ability to lead cross-functional teams, manage timelines, and deliver complex IT projects. Problem-solving and analytical skills to troubleshoot issues, optimize processes, and improve student systems functionality. Technical proficiency in SQL, reporting tools (e.g., Tableau, Power BI), and scripting or automation (where applicable). Change management skills , including the ability to assess risks, communicate effectively, and ensure user adoption of new systems. Vendor management skills , including evaluating, negotiating, and managing relationships with software providers.

Abilities:

Ability to translate business needs into technical solutions and vice versa, acting as a liaison between IT and student services teams. Strong ability to analyze and interpret data to drive decision-making and improve student experiences. Ability to lead training and support efforts to ensure end-users can effectively utilize student systems. Ability to collaborate with institutional leadership to align technology solutions with strategic goals. Ability to prioritize multiple projects and adapt to shifting priorities in a fast-paced environment. Job Duties Job Duty Job Duty 1: Supervises employees by applying appropriate management principles according to university policy and procedures, completing EPMS timely and accurately, and monitoring employee progress towards goal attainment. Communicates expectations and provides feedback to assist employee with performance improvement, professional development, and skills/competency development. Essential Function Yes Percentage of Time 5 Job Duty Job Duty 2: Oversees implementation of all program related application enhancements, integrations, and projects.

These activities include:

project forecasting and status reporting to stakeholders and DoIT leadership; managing and communicating risks and issues; monitoring work performance relative to the plan; making recommendations to change plans to reduce risk or get work back on track. Promote and adhere to division values and foster an open, collaborative culture. Essential Function Yes Percentage of Time 35 Job Duty Job Duty 3: Directs and coordinates all program related operational application support activities. These activities include the following processes: incident/problem management, change/release management, testing and validation, knowledge management, configuration management, and vendor management. Essential Function Yes Percentage of Time 20 Job Duty Job Duty 4: Ensures program related deliverables are completed on time, on budget, and at the level of quality that meets or exceeds service level expectations and requirements. Essential Function Yes Percentage of Time 15 Job Duty Job Duty 5: Keeps program stakeholders and DoIT leadership updated on program related information. This includes providing regular status reports and communicating to customers, DoIT teams, and leadership during issue resolution and change management. Essential Function Yes Percentage of Time 15 Job Duty Job Duty 6: Manages change/release planning for program-related DoIT Application Services. Essential Function Yes Percentage of Time 10 Position Attributes Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing. Safety Sensitive or Security Sensitive No Hazardous weather category Non-Essential Posting Detail Information Number of Vacancies 1 Desired Start Date 05/01/2025 Job Open Date 03/26/2025 Job Close Date 05/10/2025 Open Until Filled No Special Instructions to Applicant Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by May 10, 2025.

Quicklink for Posting https:

//uscjobs.sc.edu/postings/183980 EEO Statement The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.