Service Center Analyst-Associate-IT-BHC–#20574 Position Available In Broward, Florida
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Job Description
Service Center Analyst-Associate-IT-BHC–#20574 Broward Health Corporate
ISC – 3.6
Fort Lauderdale, FL Job Details Full-time Estimated:
$38.2K – $46.4K a year 15 hours ago Qualifications ITIL Certification Process improvement Mid-level Driver’s License Associate’s degree 2 years
Full Job Description Broward Health Corporate ISC Shift:
Shift 2
FTE:
1.000000
Summary:
Resolves hardware and software problems within established service level agreements. Processes incidents and service requests through established incident and request fulfillment processes. Identifies root causes and trends in incident handling. Provides feedback as part of ongoing process improvement activities.
Education:
Essential:
Associate Experience:
Essential:
Two Years Credentials:
Essential:
Florida Driver’s License ITIL Foundation Certification CompTIA Certification Microsoft Certified DeskTop Support Technician Visit us online at www.
BrowardHealth.org or contact Talent Acquisition •Bonus Exclusions may apply in accordance with policy
HR-004-026
Broward Health is proud to be an equal opportunity employer. Broward Health prohibits any policy or procedure which results in discrimination on the basis of race, color, national origin, gender, gender identity or gender expression, pregnancy, sexual orientation, religion, age, disability, military status, genetic information or any other characteristic protected under applicable federal or state law. At Broward Health, the dedication and contributions of veterans are valued. Supporting the military community and giving back to those who served is a priority. Broward Health is proud to offer veteran’s preference in the hiring process to eligible veterans and other individuals as defined by applicable law.
