IT Analyst Position Available In Duval, Florida

IT Analyst Atlantic Logistics LLC Jacksonville, FL Job Details Estimated:

$55.8K – $78.9K a year 16 hours ago Qualifications Jira Computer science Computer Science Software troubleshooting PMP IT service management Mid-level 3 years SQL IT infrastructure Project management Bachelor’s degree ITIL Virtualization ServiceNow IT VMWare CompTIA Security+ AWS Certified Solutions Architect Leadership Communication skills Python PowerShell Server management

Information Technology Full Job Description Description:

Job Description:

Atlantic Logistics is seeking a highly motivated and versatile IT Generalist to join our growing IT team. This is a unique opportunity for a proactive and resourceful individual to make a significant impact by providing comprehensive IT support across our organization. The ideal candidate will possess a broad skillset, including programming abilities, project management experience, a passion for training end- users, and a commitment to thorough documentation. You will be instrumental in maintaining our IT infrastructure, developing internal tools, and empowering our employees to effectively utilize technology.

Responsibilities:

Programming & Scripting:

Develop, maintain, and troubleshoot internal applications and scripts (e.g., Python, PowerShell, SQL) to automate tasks, enhance data management, and improve operational efficiency within our logistics environment.

IT Project Management:

Participate in and potentially lead small to medium-scale IT projects, including planning, execution, monitoring, and reporting. This may involve the implementation of new software, hardware upgrades, or system integrations.

Hardware & Software Support:

Install, configure, and maintain computer hardware, software, printers, and other peripherals. Provide technical support to end-users, troubleshooting issues in a timely and effective manner.

End-User Training:

Develop and deliver engaging training sessions and materials to educate employees on the use of various software applications, IT systems, and best practices.

Documentation:

Create and maintain comprehensive documentation for IT processes, system configurations, software applications, and training materials.

System Administration:

Assist with the maintenance and monitoring of network infrastructure, servers, and security systems under the guidance of the senior IT staff.

Technical Problem Solving:

Analyze and resolve a wide range of technical issues, escalating complex problems to senior IT staff as needed.

Vendor Management:

Assist in communicating with IT vendors for hardware, software, and support services. Stay Current with

Technology:

Continuously learn and adapt to new technologies and industry best practices relevant to our business needs.

Other Duties:

Perform other as assigned to support the overall functioning of the organization.

Requirements:

Qualifications Education:

Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience) or PMP, CompTIA Security+, ITIL, AWS Certified Solutions Architect, or equivalent certifications..

Experience:

Minimum of 3 years of experience in IT roles with at least 2 years in a project management or leadership capacity.

Adaptability:

Capacity to thrive in a fast-paced environment, quickly learning and adapting to new technologies and processes.

Customer Focus:

Commitment to understanding and addressing end-user needs to deliver high-quality IT solutions.

Communication:

Excellent verbal and written communication skills to convey technical concepts to non-technical stakeholders and produce clear documentation.

IT Infrastructure:

Knowledge of server management, virtualization (e.g., VMware, Hyper-V), and hardware troubleshooting. Ability to manage multiple priorities and projects simultaneously while maintaining attention to detail. Strong understanding of IT service management (ITSM) principles and tools (e.g., ServiceNow, Jira).